Medical Receptionist PE PC Upper/Lower

Community Options, Inc.; Village of Lewiston (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health care is seeking a Medical Receptionist to enhance patient experience at their facility. The role involves greeting patients, managing schedules, and other clerical tasks to support the office. Ideal candidates will have strong customer service skills and some experience in a health care environment.

Qualifications

• High School diploma or GED required.
• Preferred one (1) year experience in a health care setting.
• Strong customer service and telephone skills are essential.

Responsibilities

• Greet patients and schedule appointments.
• Maintain patient accounts and handle bookkeeping.
• Answer and route calls efficiently.

Skills

Strong customer service skills

General knowledge of medical insurance

Proficient in computer skills

Communication skills

Basic mathematical and analytical abilities

Education

High School diploma or GED

Tools

Electronic Health Record (EHR)

Job description

4 days ago Be among the first 25 applicants

Hours

Monday-Friday 7:30am-3:30pm, 8:00am-4:00pm, 8:30am-4:30pm, 9:00am-5:00pm, 9:30am-5:30pm, 10:00am-6:00pm

Salary: 16.26-24.40 USD

Facility: Mount St Marys PCC

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days and Evenings

Hours

Monday-Friday 7:30am-3:30pm, 8:00am-4:00pm, 8:30am-4:30pm, 9:00am-5:00pm, 9:30am-5:30pm, 10:00am-6:00pm

Summary

The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Responsibilities

EDUCATION

• High School diploma or GED required
  
  

EXPERIENCE

• Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting, and reception oriented tasks
  
  

KNOWLEDGE, SKILL, AND ABILITY

• Strong customer service and telephone skills
• General knowledge of medical insurance, health maintenance organizations and other health care related topics
• General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.
• Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
• Desire and skill to meet the needs of the patient
• Possesses organization, communication (written and verbal) and time management skills
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances.
• Possesses basic mathematical and analytical abilities
• Working knowledge of Electronic Health Record (EHR)
• Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)
  
  

WORKING CONDITIONS:

ENVIRONMENT

• Normal heat, light space, and safe working environment; typical of most office jobs
• Intermittent exposure to a few unpleasant physical conditions

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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