Office Manager TRI Primary Care East Amherst

Catholic Health System; East Amherst (NY); On-site; USD 54,000 - 82,000; Full time

Job summary

A leading healthcare provider in East Amherst is seeking a full-time Medical Office Manager to oversee daily operations, enhance staff relationships, and ensure excellent customer service. The ideal candidate will have a strong background in medical practice management and knowledge of billing processes. This role requires effective communication and organizational skills to manage multiple responsibilities in a dynamic environment.

Qualifications

• Minimum 2 years of Medical Practice Management experience preferred.
• Knowledge of CPT & ICD-10 Coding and medical terminology required.

Responsibilities

• Oversees day-to-day operations of medical office practice.
• Focuses on staff relationships, customer service, and financial management.

Skills

Medical Billing

Communication

Project Management

Leadership

Computer Proficiency

Education

Associate's degree

BA or BS Degree

Tools

Electronic Health Record

Microsoft Office

Job description

Salary: 54,483.00-81,705.00 USD

Facility: Trinity PC East Amherst

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: Trinity Medical

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours:

8a-4p

Summary:

Oversees and is responsible for the day-to-day operations, focusing on staff relationships, customer services and financial management for medical office practice(s).

Responsibilities:

EDUCATION

• Associate's degree or equivalent from two-year college or technical school required
• BA or BS Degree with a minimum (2) years Medical Practice Management experience preferred
• In lieu of above degrees, will accept a minimum of three (3) to five (5) years of Medical Practice Management experience required

EXPERIENCE

• One (1) to three (3) Years medical office management
• Experience in CPT & ICD--10 Coding knowledge and medical terminology required
• Management experience required
• Electronic Health Record experience required
• Prior experience with computerized scheduling applications a plus

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred
• Strong knowledge of Medical Billing & Third party payer requirements
• Computer proficiency in Microsoft Office
• Ability to adapt to various software applications as necessary
• Prior experience with computerized scheduling applications a plus
• Strong Verbal & Written Communication skills
• Strong knowledge of medical office terminology, technology and operations
• General knowledge of HIPAA Privacy and Security rules
• Thorough knowledge of Human Resource Policies and Regulations
• Ability to establish and maintain an effective working relationship with all related parties
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices
• Can adapt to changing circumstances
• Ability to communicate effectively both verbally and in writing with all related parties
• Strong telephone communication skills
• Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite
• Ability to navigate and retrieve data from an electronic Health Information Management system
• Ability to utilize the Internet to send email and conduct basic research
• Basic keyboarding skills with a minimum typing proficiency of 30 wpm
• Possesses strong organizational and time management skills
• Project Management skills
• Leadership capabilities

WORKING CONDITIONS:

• Work is performed in an office environment with normal light, heat and air. The noise level in the work environment is usually moderate
• Exposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness)
• May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)
• Subject to: many interruptions
• Occasional exposure to unpleasant patient or elements
• Contact with patients under wide variety of circumstances
• Occasionally subjected to irregular hours
• Handles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)
• Increased pressure due to multiple calls and inquiries

ENVIRONMENTAL CONDITIONS

• Hazards: Environmental