Medical Receptionist: Scheduling, Verification & Front Desk

Huntsville Memorial Hospital; Huntsville (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short Term Disability

Long Term Disability

Training & Development

Wellness Resources

Job summary

Huntsville Memorial Hospital is seeking a Medical Receptionist to support clinic operations in Huntsville, TX. The role handles scheduling, patient registration, insurance eligibility and verification, referrals and authorizations, and at the point of service collection to support the revenue cycle.

You will professionally greet patients, obtain IDs and insurance details, and maintain confidential records while ensuring accurate information flow to providers and payors.

Qualifications

• High school diploma or GED required.
• None required; three years hospital/physician office experience preferred.
• Excellent computer, oral and written communication and customer service skills.
• Ability to prioritize work in a fast paced environment with minimal supervision.

Responsibilities

• Schedule and input all appointments in the scheduling module promptly.
• Ensure all pre-visit activities are scheduled or completed.
• Greet patients, collect identification and insurance information to begin admissions.
• Maintain and secure patient medical and financial records.
• Process billing information at registration and flag past due items as needed.
• Verify insurance and obtain authorizations as required by payors.
• Ensure accurate scanning and filing of documents and timely physician reports.
• Communicate any changes in patient information to the record and payors.
• Handle point-of-service collections in line with policy and collect co-pays and self-pay amounts.
• Maintain cash drawer and participate in daily reconciliation.
• Keep waiting area and workspace clean and organized; greet patients and answer calls professionally.
• Adhere to HIPAA rules to protect PHI.

Skills

Customer service

Communication skills

Computer skills

Critical thinking

Time management

Education

High school diploma or GED

Job description

Huntsville Memorial Hospital is seeking a Medical Receptionist to support clinic operations in Huntsville, TX. The role handles scheduling, patient registration, insurance eligibility and verification, referrals and authorizations, and at the point of service collection to support the revenue cycle.

You will professionally greet patients, obtain IDs and insurance details, and maintain confidential records while ensuring accurate information flow to providers and payors.