Medical Scheduler and IR Support

X-Ray Associates of New Mexico, PC; Albuquerque (NM); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

X-Ray Associates of New Mexico, PC is seeking a detail-oriented Interventional Radiology Assistant Scheduler to join our Albuquerque team. You will handle scheduling, patient registration, and authorization support to ensure smooth IR operations.

In this role you will collaborate with physicians, technologists, nurses, and radiologists to maintain efficient patient flow and accurate records while upholding HIPAA standards and exceptional service.

Qualifications

• High School Diploma or GED required.
• 4 years of customer service experience required.
• Medical office, patient care, scheduling, or radiology experience preferred.
• Strong organizational, communication, and multitasking skills.
• Ability to work in a fast-paced healthcare environment.

Responsabilités

• Schedule imaging and interventional procedures while providing patients with preparation instructions.
• Register patients and verify demographics, insurance information, authorizations, and required documentation.
• Conduct appointment confirmation calls and answer patient questions.
• Review upcoming IR appointments to ensure orders, labs, pathology reports, prior imaging, and authorizations are complete.
• Coordinate with referring physician offices to obtain missing information and resolve scheduling issues.
• Monitor patient flow and assist with patient escorting, gowning instructions, and general departmental support.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Assist clinical staff with administrative and support tasks as needed.
• Provide exceptional customer service while maintaining a professional and compassionate approach to patient care.

Connaissances

Customer service

Organizational skills

Communication

Multitasking

HIPAA compliance

Formation

High School Diploma or GED

Description du poste

# Medical Scheduler and IR Support* Full time* Albuquerque, NM* Apply by January 9, 2027X-Ray Associates of New Mexico is seeking a detail-oriented and customer-focused candidate to join our Albuquerque team as an Interventional Radiology Assistant Scheduler. This role supports Interventional Radiology (IR) department, helping ensure a smooth and positive experience for our patients.**Position Summary**The Interventional Assistant is responsible for scheduling and registering patients, obtaining and reviewing required documentation, assisting with insurance and authorization processes, and supporting the daily workflow of the Interventional Radiology department. This position works closely with patients, physicians, technologists, nurses, and radiologists to ensure exams and procedures are completed efficiently and accurately.**Essential Duties*** Schedule imaging and interventional procedures while providing patients with preparation instructions.* Register patients and verify demographics, insurance information, authorizations, and required documentation.* Conduct appointment confirmation calls and answer patient questions.* Review upcoming IR appointments to ensure orders, labs, pathology reports, prior imaging, and authorizations are complete.* Coordinate with referring physician offices to obtain missing information and resolve scheduling issues.* Monitor patient flow and assist with patient escorting, gowning instructions, and general departmental support.* Maintain accurate patient records and ensure compliance with HIPAA regulations.* Assist clinical staff with administrative and support tasks as needed.* Provide exceptional customer service while maintaining a professional and compassionate approach to patient care.## Requirements* High School Diploma or GED required.* 4 year of customer service experience required.* Medical office, patient care, scheduling, or radiology experience preferred.* Strong organizational, communication, and multitasking skills.* Ability to work effectively in a fast-paced healthcare environment.Apply now