Medical Receptionist / Patient Scheduling Coordinator

Patriot Medical P.C.; Woodcliff Lake (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

Patriot Medical Health in Woodcliff Lake, NJ is seeking a Medical Receptionist / Patient Scheduling Coordinator to be the welcoming voice of the practice. The role involves managing patient calls, coordinating provider schedules, and ensuring timely care for diverse patients in a fast-paced office.

This full-time, in-office position offers a daytime Monday–Friday schedule with no weekends and a compensation range of $18.00–$20.00 per hour.

Qualifications

• 1+ years of experience in a high-volume receptionist, call center, or customer service role (medical office experience is a plus).
• Strong communication skills and ability to interact empathetically with patients of all ages.

Responsibilities

• Be the First Impression: Answer incoming calls with a warm, professional demeanor.
• Manage the Schedule: Book, reschedule, and confirm patient appointments across medical specialties.
• Coordinate Care: Take messages and route urgent questions to nurses, assistants, or providers.
• Maintain Records: Update patient demographics, insurance, and pharmacy details in the EMR.
• Support the Team: Assist with general administrative tasks to keep the front office running smoothly.

Skills

Customer service

Phone etiquette

Multitasking

EMR familiarity

Scheduling software

Education

High school diploma

Tools

EMR software

Scheduling software

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

Job Title:

Medical Receptionist / Patient Scheduling Coordinator

Location:

Woodcliff Lake, NJ (In-Office)

Job Type:

Full-Time

Schedule:

Monday – Friday, Daytime Hours (No weekends!)

Compensation:

$18.00 - $20.00 per hour

About Patriot Medical Health

Patriot Medical Health is a growing multispecialty medical group dedicated to providing high-quality, compassionate care to our local communities, Veterans, and older adults. We believe that great patient care starts the moment someone picks up the phone. We are currently looking for a warm, reliable, and highly organized Medical Receptionist / Patient Scheduling Coordinator to be the welcoming voice of our Woodcliff Lake practice!

The Role

In this fast-paced and rewarding role, you will be the primary point of contact for our patients. You will manage incoming calls, coordinate provider schedules, and ensure patients get the care and appointments they need seamlessly.

What You’ll Do:

• Be the First Impression: Answer incoming calls from patients, hospitals, and pharmacies with a warm, professional, and empathetic demeanor.
• Manage the Schedule: Book, reschedule, and confirm patient appointments across our various medical specialties.
• Coordinate Care: Take accurate messages and promptly route urgent clinical questions to the appropriate nurses, medical assistants, or providers.
• Maintain Records: Accurately update patient demographics, insurance information, and pharmacy details in our Electronic Medical Record (EMR) system.
• Support the Team: Assist with general administrative tasks to keep the front office running smoothly and efficiently.

What We’re Looking For:

• Experience: 1+ years of experience in a high-volume receptionist, call center, or customer service role (prior medical office experience is a huge plus!).
• Communication Skills: A confident, friendly phone voice and the ability to speak clearly and compassionately with patients of all ages and backgrounds.
• Organization: A fantastic multitasker who can easily navigate computer systems while holding a conversation on the phone.
• Tech-Savvy: Comfortable learning and utilizing EMR systems, scheduling software, and basic office applications.
• Education: High school diploma or equivalent required.

Why Join Us?

• Work-Life Balance: Enjoy a stable Monday through Friday daytime schedule with absolutely no nights or weekends.
• Competitive Pay: Earn $18 to $20 per hour based on your experience.
• Supportive Culture: Work in a friendly, fast-paced office where your organizational skills are highly valued and recognized.
• Meaningful Work: Leave work every day knowing you were the reassuring voice that helped patients navigate their healthcare journey.

(Patriot Medical Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.)