Medical Receptionist

Senior Care Therapy; Raritan (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Full benefits package (Medical, Dental

401(k) with company match

PTO & Holidays

Job summary

Senior Care Therapy is seeking a Medical Receptionist to support administrative and clinical coordination at our on‑site Raritan location. The role runs Monday–Friday, 9 am–5 pm, handling calls, patient payments, scheduling, and coordination with providers and facilities.

The ideal candidate will have 1–3 years in medical reception or healthcare administration, with experience in insurance verification or medical billing being a plus, and strong communication skills in a fast‑paced behavioral

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1-3 years of medical reception, healthcare administration, or related experience.
• Experience with insurance verification, prior authorizations, or medical billing preferred.
• Familiarity with behavioral health or long‑term care settings is a plus.
• Strong interpersonal and communication skills with a patient‑focused approach.
• Excellent organization and multitasking abilities.
• High attention to detail and accuracy.
• Ability to manage sensitive information and confidentiality.
• Proficiency in Microsoft Office and EHR systems.

Responsibilities

• Manage inbound and outbound phone calls and voicemail follow‑ups.
• Serve as liaison between providers, facilities, pharmacies, and insurance companies.
• Maintain professional and timely email correspondence.
• Ensure clear communication across stakeholders.
• Process prior authorizations promptly and accurately.
• Coordinate telepsychiatry appointments and PASRR workflows.
• Assist providers with admin requests and day‑to‑day support.
• Prepare and distribute forms, letters, and documentation.
• Receive and process patient payments per procedures.
• Coordinate medication refill requests with providers/pharmacies.
• Support patients, families, and facilities with inquiries and service coordination.
• Manage fax correspondence and document tracking.

Skills

Medical reception

Healthcare administration

Communication skills

EHR systems

Microsoft Office

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR systems

Microsoft Office

Job description

Medical Receptionist

We are a rapidly expanding practice primarily specializing in Geriatric and Adult Psychiatry & Psychology within long term care settings. Our growing team of expert professionals serves several skilled nursing and subacute rehabilitation facilities in the state of New Jersey, New York, Pennsylvania, Maryland, and its surrounding states.

Position Overview

This role is located on-site in our Raritan location, Monday-Friday, from 9 am-5 pm.

This role is responsible for supporting daily administrative and clinical coordination functions to ensure efficient, responsive, and compliant operations across behavioral health services.

The ideal candidate is detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

• Manage inbound and outbound phone calls, including live calls and voicemail follow-up
• Serve as a liaison between providers, facilities, pharmacies, and insurance companies
• Maintain professional and timely email correspondence
• Ensure clear and accurate communication across internal and external stakeholders
• Process prior authorizations in a timely and accurate manner
• Coordinate telepsychiatry appointments and support PASRR documentation and workflows
• Assist providers with administrative requests and day-to-day support needs
• Prepare, complete, and distribute forms, letters, and documentation
• Receive and process patient payments in accordance with company procedures
• Assist with medication refill requests and coordinate with providers/pharmacies
• Support patients, families, and facilities with general inquiries and service coordination
• Manage fax correspondence, including sending, receiving, and tracking documents

Requirements:

• High school diploma or equivalent (Associate’s degree preferred)
• 1-3 years of medical reception, healthcare administration, or similar experience
• Experience with insurance verification, prior authorizations, or medical billing is preferred
• Familiarity with behavioral health or long-term care settings is a plus
• Strong interpersonal and communication skills with a professional, patient-focused approach
• Excellent organization and multitasking abilities
• High attention to detail and accuracy
• Ability to manage sensitive and confidential information
• Strong time management and prioritization skills
• Proficiency in Microsoft Office and/or electronic health records (EHR) systems

What We Provide:

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time)
• 401(k) plan with up to 3% company match
• PTO &Holiday

Senior Care Therapy, LLC (SCT) is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

Senior Care Therapy, LLC (SCT) believes that supporting a respectful and inclusive workplace is critical to our success. SCT is committed to making our application process to all applicants and will provide reasonable accommodation upon request as required.

Compensation details:

21-23 Hourly Wage