Medical Receptionist - Patient Concierge & Front Desk

ConvenientMD LLC; Westborough (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401k match

Primary care access

Tuition reimbursement

Job summary

ConvenientMD Westborough seeks a Medical Receptionist to be the first friendly face patients meet in our clinics. You will register patients, collect payments, and coordinate with the clinical team to keep patient flow smooth and compliant with HIPAA.

We value proactive communicators, detail-oriented organizers, and team players who can handle multiple software systems and a fast-paced environment. High school diploma required.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy: proficient with Microsoft Office or related software.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance.
• Register patients efficiently and ensure completion of required forms with accurate information.
• Handle insurance and billing inquiries and provide clear information.
• Assist with scheduling referrals and coordinating with the clinical team.
• Answer calls professionally and maintain a tidy reception area.

Skills

Communication skills

Customer service

Multitasking

HIPAA awareness

Microsoft Office

Education

High School Diploma or GED

Tools

EMR software

Billing software

Job description

ConvenientMD Westborough seeks a Medical Receptionist to be the first friendly face patients meet in our clinics. You will register patients, collect payments, and coordinate with the clinical team to keep patient flow smooth and compliant with HIPAA.

We value proactive communicators, detail-oriented organizers, and team players who can handle multiple software systems and a fast-paced environment. High school diploma required.