Medical Receptionist: Patient Care & Scheduling (Benefits)

Orthopaedic Associates (Fort Walton Beach); Panama City (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Orthopaedic Associates (Fort Walton Beach) is seeking a medical receptionist for our Florida clinic. You will be the first contact for patients, greet visitors, handle calls, and help coordinate care with the medical staff.

The role requires a high school diploma, 1–2 years in medical office scheduling, and experience with EHR. In-person, full-time position with competitive benefits is offered.

Qualifications

• High school diploma or equivalent required.
• 2 years of scheduling experience in a medical office.
• Thorough understanding of medical office workflows.
• 1 year of experience working with EHR.

Responsibilities

• Welcomes and greets patients and visitors in person or by phone.
• Answers the phone with polite, consistent etiquette.
• Registers new patients and updates demographics with insurance and financial info.
• Verifies insurance and patient information at time of appointment.
• Facilitates patient flow by notifying providers of arrivals and delays.
• Schedules tests, MRIs, referrals, and future appointments.
• Collects patient payments and records them for billing.
• Manages cash drawer and daily petty cash reconciliation.
• Responds to inquiries in a courteous manner.
• Maintains patient confidentiality and data security.
• Keeps clinic stocked with office supplies.

Skills

Communication

Multi-tasking

Attention to detail

Fast-paced environment

Teamwork

Learning agility

Listening

Situational awareness

Education

High school diploma or equivalent

Tools

EHR

Job description

Orthopaedic Associates (Fort Walton Beach) is seeking a medical receptionist for our Florida clinic. You will be the first contact for patients, greet visitors, handle calls, and help coordinate care with the medical staff.

The role requires a high school diploma, 1–2 years in medical office scheduling, and experience with EHR. In-person, full-time position with competitive benefits is offered.