Medical Front Office - Patient Service Specialist

Select Medical; Fort Walton Beach (FL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical is seeking a Patient Service Specialist in Fort Walton Beach, FL. This PRN/Per diem role at an outpatient physical therapy center involves front desk coordination, patient screening, scheduling, and handling payer interactions to support smooth operations.

The position emphasizes customer service, payment collection, and coordination with insurers; bilingual abilities and prior medical office experience are a plus. Benefits include 401k eligibility after required hours.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Maintain communication with attorneys, insurance companies, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk Experience

Health Care Experience

Insurance Verification Experience

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Fort Walton Beach, FL

Type of Employment:PRN/Per diem

Schedule: Weekdays (7am to 4pm. 8am to 5pm, OR 9am to 6pm)

Compensation:$16.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Fort Walton Beach, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience
• Bilingual

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.