Medical Receptionist - Patient Care & Clinic Support

Loxo; Brockton (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bay State Physical Therapy in Brockton, MA is seeking a Medical Receptionist to greet patients, answer phones, schedule appointments, and verify insurance. You will support clinic operations and help maintain accurate records in a fast-paced outpatient setting.

The role emphasizes customer service, organization, and teamwork within a friendly clinic environment that values patients and staff alike.

Qualifications

• Experience working in a medical office, healthcare setting, or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities is a plus.
• Strong communication and customer service skills are essential.
• Excellent organization and attention to detail are important in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Medical office experience

Customer service

Insurance verification

Multitasking

Job description

Bay State Physical Therapy in Brockton, MA is seeking a Medical Receptionist to greet patients, answer phones, schedule appointments, and verify insurance. You will support clinic operations and help maintain accurate records in a fast-paced outpatient setting.

The role emphasizes customer service, organization, and teamwork within a friendly clinic environment that values patients and staff alike.