Medical Receptionist: Patient Access & Scheduling

ADP; Brooksville (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

ADP in Brooksville, FL seeks a Medical Receptionist to be the friendly first point of contact for patients and visitors. You will manage appointments, handle inquiries, and maintain accurate patient records to support smooth clinical operations.

The role requires strong communication, familiarity with EHR systems, and experience in healthcare administrative procedures. Join a busy practice focused on delivering quality patient care.

Qualifications

• High school diploma or equivalent.
• Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting.
• Basic knowledge of medical terminology and healthcare administrative procedures.
• Familiarity with electronic health record (EHR) systems and appointment scheduling software.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and register patients upon arrival, verifying personal and insurance information accurately.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Process patient billing and payments, including co-pays and insurance claims documentation.
• Coordinate with medical staff to manage patient flow and communicate any delays or changes.
• Prepare and distribute patient forms, collect necessary documentation, and assist patients with completion.

Skills

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Multilingual

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

ADP in Brooksville, FL seeks a Medical Receptionist to be the friendly first point of contact for patients and visitors. You will manage appointments, handle inquiries, and maintain accurate patient records to support smooth clinical operations.

The role requires strong communication, familiarity with EHR systems, and experience in healthcare administrative procedures. Join a busy practice focused on delivering quality patient care.