Dental Front Desk & Patient Experience Coordinator

Family Health Services; Sandusky (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Health Services in Sandusky, OH, is seeking a Dental Front Desk Receptionist for our Sandusky clinic. The role supports front office operations, handles patient requests, and performs administrative tasks with a positive attitude.

The ideal candidate has a high school diploma and basic computer/data-entry skills, with preferred EMR experience and clerical background. This on-site position requires multi-tasking and professional patient interaction.

Qualifications

• High school diploma required and basic computer/data-entry skills.
• Experience with EMR or medical office software is preferred.
• Minimum one year of clerical experience is preferred.

Responsibilities

• Greet patients and visitors in a timely manner.
• Answer phones and direct inquiries per policy.
• Pre-register and check-in patients using EMR.
• Verify insurance benefits prior to appointments.
• Schedule appointments to optimize clinic flow.
• Collect and post patient payments.
• Maintain accurate demographic and insurance data.
• Maintain front office and equipment.

Skills

Front desk

Customer service

Data entry

EMR

Phone handling

Scheduling

Education

High school diploma

Computer literacy

EMR knowledge/cert

Tools

EMR software

Office suite

Job description

Family Health Services in Sandusky, OH, is seeking a Dental Front Desk Receptionist for our Sandusky clinic. The role supports front office operations, handles patient requests, and performs administrative tasks with a positive attitude.

The ideal candidate has a high school diploma and basic computer/data-entry skills, with preferred EMR experience and clerical background. This on-site position requires multi-tasking and professional patient interaction.