Medical Receptionist (Part-Time)

Aylo Health, LLC; Kennesaw (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Aylo Health, LLC is seeking a Front Desk Receptionist to provide outstanding customer/patient services via phone and in person. This part-time float role covers multiple North Georgia locations, including Ball Ground, Hickory Flat, Canton, Woodstock, and Kennesaw.

Typical shifts are 7:45 AM–5:00 PM, with some 10:00 AM–7:00 PM variations. You will greet patients, manage appointments, handle billing tasks, and support daily office operations while upholding HIPAA standards.

Qualifications

• High School graduate or equivalent; Medical Receptionist Certificate a plus.
• 1+ year of medical office receptionist experience.
• Regular and reliable attendance is essential.
• Excellent communication skills.
• Computer literate with entry-level working knowledge.
• Ability to organize, coordinate, and manage multiple tasks.

Responsibilities

• Provide excellent customer service for patients and maintain confidentiality per HIPAA.
• Greet patients and determine the purpose of visit; direct them accordingly.
• Maintain patient accounts by updating personal and financial information.
• Record and collect patient charges; manage third-party claims.
• Keep waiting areas clean and organized; assist with data entry and phones.
• Transfer calls as needed; support call center to ensure patient help.
• Ensure safety and security; protect confidential information.

Skills

Customer service

Communication skills

Computer literacy

Teamwork

Education

High School diploma

Medical Receptionist certificate

Tools

Medical software

Job description

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients.

Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

SCHEDULE & FLOAT EXPECTATIONS

• This is a Part-Time float position designed to provide coverage across our North Georgia locations. The weekly schedule will vary based on staffing needs, PTO, and callouts. Shifts will generally be communicated in advance when covering planned PTO, with additional opportunities potentially becoming available for callout coverage.
• Typical shift hours are 7:45 AM-5:00 PM, with occasional 10:00 AM-7:00 PM shifts depending on location needs.
• This position may provide coverage at Ball Ground, Hickory Flat, Canton, Woodstock, and Kennesaw.
• Flexible weekday availability is highly preferred along with a rotating weekend.

ESSENTIAL FUNCTIONS

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED

• High School graduate or equivalent required, Medical Receptionist Certificate a plus
• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Excellent communication skills
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

Aylo Health is an Equal Opportunity Employer