Medical Front Desk Specialist: Patient Care & Scheduling

Aylo Health, LLC; Canton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Aylo Health, LLC seeks a Front Desk Receptionist to provide top-tier patient services in a busy medical practice in Canton, GA. You will welcome patients, collect information, and handle billing tasks while maintaining confidentiality and HIPAA compliance.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced environment. Office operations, scheduling, and coordination with a clinic team are essential to ensure smooth patient flow.

Qualifications

• High School diploma or equivalent required.
• Medical Receptionist Certificate a plus.
• 1+ year medical office receptionist experience preferred.
• Professional verbal and written communication skills.
• Ability to work independently or with a team.

Responsibilities

• Provide excellent customer/patient services in person and via phone.
• Maintain patient accounts with updated personal and financial information.
• Record and collect patient charges and manage billing processes.
• Protect patient confidentiality and HIPAA compliance.
• Manage scheduling and notify providers of arrivals/delays.
• Perform general office duties and data entry.
• Transfer calls and coordinate with call center for patient support.
• Keep waiting areas clean and organized.
• Support additional duties as assigned.

Skills

Excellent communication

Regular attendance

Computer literacy

Organization

Professional appearance

Teamwork

Positive attitude

Education

High School diploma or equivalent

Medical Receptionist Certificate (plus)

Tools

Electronic health records (EHR)

Job description

Aylo Health, LLC seeks a Front Desk Receptionist to provide top-tier patient services in a busy medical practice in Canton, GA. You will welcome patients, collect information, and handle billing tasks while maintaining confidentiality and HIPAA compliance.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced environment. Office operations, scheduling, and coordination with a clinic team are essential to ensure smooth patient flow.