Part-Time Medical Receptionist

Aylo Health, LLC; Canton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Aylo Health, LLC seeks a Front Desk Receptionist to provide top-tier patient services in a busy medical practice in Canton, GA. You will welcome patients, collect information, and handle billing tasks while maintaining confidentiality and HIPAA compliance.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced environment. Office operations, scheduling, and coordination with a clinic team are essential to ensure smooth patient flow.

Qualifications

• High School diploma or equivalent required.
• Medical Receptionist Certificate a plus.
• 1+ year medical office receptionist experience preferred.
• Professional verbal and written communication skills.
• Ability to work independently or with a team.

Responsibilities

• Provide excellent customer/patient services in person and via phone.
• Maintain patient accounts with updated personal and financial information.
• Record and collect patient charges and manage billing processes.
• Protect patient confidentiality and HIPAA compliance.
• Manage scheduling and notify providers of arrivals/delays.
• Perform general office duties and data entry.
• Transfer calls and coordinate with call center for patient support.
• Keep waiting areas clean and organized.
• Support additional duties as assigned.

Skills

Excellent communication

Regular attendance

Computer literacy

Organization

Professional appearance

Teamwork

Positive attitude

Education

High School diploma or equivalent

Medical Receptionist Certificate (plus)

Tools

Electronic health records (EHR)

Job description

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

JOB SUMMARY:

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED:

• High School graduate or equivalent required, Medical Receptionist Certificate a plus
• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Excellent communication skills
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

Aylo Health is an Equal Opportunity Employer