Medical Receptionist- Orthopedic Office

ADP, Inc.; Rocky Hill (CT); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Orthopedic Surgical Partners is seeking a Front Desk Coordinator at our Rocky Hill location to greet patients, register them, verify insurance, collect payments, and ensure smooth patient flow using our EMR system.

You will manage appointment schedules, handle calls, and maintain a well-organized front desk while supporting a compassionate patient-centered care environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required for potential travel to other offices.
• Experience in orthopedics or a healthcare setting preferred.
• Ability to work evenings and weekends at walk-in centers.
• Proficiency in medical terminology and EMR systems.
• Strong communication and customer service orientation.
• Excellent organizational skills with attention to detail.
• Knowledge of insurance plans, including workers' compensation.
• Solid math skills for processing payments and reconciliations.

Responsibilities

• Greet patients and provide outstanding customer service.
• Assist with registration and answer inquiries.
• Enter and update patient data in the EMR.
• Verify insurance coverage and eligibility.
• Collect co-pays and balances from patients.
• Schedule appointments and manage calendars.
• Reconcile charges and payment methods daily.
• Field phone calls professionally and maintain front desk.
• Maintain front desk cleanliness and organization.

Skills

Communication skills

Customer service

Organizational skills

Medical terminology

Insurance knowledge

Math skills

Attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist- Orthopedic Office

Full Time Rocky Hill, Rocky Hill, CT, US

9 days ago Requisition ID: 1097

Orthopedic Surgical Partners is a thriving private orthopedic group practice dedicated to delivering exceptional patient care. As our practice expands, we are seeking enthusiastic individuals to join our team at the front desk of our Rocky Hill location. This is an exciting opportunity to contribute to a dynamic healthcare environment.

Job Description:

We are looking for a Front Desk Coordinator who will play a key role in providing excellent customer service and administrative support to our patients and staff. The Front Desk Coordinator will greet patients, manage patient registration, verify insurance, collect payments, and ensure smooth patient flow through accurate data entry into our EMR system.

Responsibilities:

• Greet patients warmly and provide superior customer service.
• Assist patients with registration processes and address any inquiries.
• Enter and update patient information accurately in the EMR system.
• Confirm active insurance coverage and verify eligibility.
• Collect co-pays and outstanding balances from patients.
• Schedule follow-up appointments and manage appointment calendars.
• Complete daily reconciliation of charges, fee tickets, and payment methods.
• Handle phone calls and inquiries professionally and efficiently.
• Maintain cleanliness and organization of the front desk area.

Qualifications:

• High school diploma or equivalent (required).
• Valid driver's license required for potential travel to other offices.
• Previous experience in orthopedics or a healthcare setting preferred.
• Ability to occasionally work evenings and weekends at walk-in centers.
• Proficiency in medical terminology and EMR systems.
• Strong communication skills and customer service orientation.
• Excellent organizational skills with attention to detail.
• Knowledge of insurance plans, including worker's compensation.
• Solid math skills for handling payments and reconciliations.
• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

About Us

At Orthopedic Surgical Partners, we pride ourselves on delivering exceptional, patient-centered orthopedic care through a collaborative and innovative approach. You'll be part of a tight-knit team that values professional development, and mutual respect. Our multi-site practice gives you the opportunity to work with top-tier providers and gain experience in a variety of orthopedic specialties, all while enjoying a stable schedule and supportive work culture. We invest in our people- because we know our team is the foundation of our success.

For more information about our practice, please visit www.ospct.com .