Medical Receptionist Medical Assistant

Skypoint Medical Center; Schaumburg (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established healthcare facility is seeking a dedicated medical receptionist to enhance patient care and streamline operations. In this part-time role, you will be the welcoming face of the practice, responsible for patient registration, appointment scheduling, and maintaining patient records. Your strong communication and organizational skills will be key in managing front desk operations and ensuring a smooth experience for patients. Join a supportive team that values professionalism and adaptability, where your contributions will make a real difference in the lives of patients. If you're passionate about healthcare and enjoy multitasking in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• High School Diploma or equivalent; healthcare administration training is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet patients and manage appointment scheduling effectively.
• Assist with check-in/check-out and maintain accurate patient records.

Skills

Office Tasks Proficiency

Communication Skills

Customer Service Skills

Knowledge of Medical Terminology

Organizational Abilities

Multitasking Abilities

Attention to Detail

Adaptability

Professionalism

Team Player

Education

High School Diploma or equivalent

Healthcare Administration Training

Job description

A medical receptionist plays a crucial role in the smooth functioning of a medical office or healthcare facility. Their responsibilities include:

1. Patient Registration: Greeting patients and collecting their personal information for registration.
2. Appointment Scheduling: Coordinating and scheduling patient appointments, managing the calendar for healthcare providers.
3. Check-In and Check-Out Procedures: Assisting patients with the check-in process, insurance information, and handling the check-out process after appointments.
4. Answering Phone Calls: Handling incoming calls, addressing patient inquiries, and providing information about the practice.
5. Maintaining Patient Records: Ensuring accurate and up-to-date patient records, including personal information, medical history, and insurance details.
6. Insurance Verification: Verifying insurance coverage and collaborating with the billing company.
7. Handling Payments: Collecting co-pays, processing payments, and managing billing inquiries.
8. Managing Front Desk Area: Keeping the reception area organized, tidy, and welcoming for patients.
9. Communication: Communicating effectively with healthcare providers, staff, and patients to facilitate smooth operations.
10. Patient Education: Providing basic information to patients about procedures, policies, and general healthcare information.
11. Handling Emergencies: Knowing how to respond to medical emergencies or urgent situations and alerting appropriate personnel.
12. Technology Usage: Using computer systems and software for scheduling, record-keeping, and other administrative tasks.
13. Confidentiality: Maintaining patient confidentiality and adhering to HIPAA regulations.
14. Multitasking: Managing multiple tasks simultaneously, such as answering phones, scheduling appointments, and handling paperwork.

Qualifications

1. Education: High School Diploma or equivalent; additional healthcare administration training is a plus.
2. Skills: Proficient in office tasks, strong communication and customer service skills, knowledge of medical terminology.
3. Qualities: Organizational and multitasking abilities, attention to detail, commitment to confidentiality.
4. Experience: Practical experience in a medical or administrative setting is beneficial.
5. Adaptability: Flexibility to handle changing schedules and patient needs.
6. Professionalism: Maintaining a friendly and professional demeanor. Employers may have specific preferences, so it's important to review job postings for additional requirements.
7. Team Player

Part-Time Position

Looking for PART TIME presently to work Tuesdays and Thursdays.