Virtual Medical Assistant - Pharmacy Coordinator (Remote)

Lensa; United States; Remote; USD 20,000 - 28,000; Full time

Job summary

A remote healthcare staffing organization is seeking a Virtual Medical Assistant - Pharmacy Coordinator to support US healthcare clinics. Responsibilities include handling inbound and outbound calls, providing EMR notes, and communicating with team members. Ideal candidates should be fluent in English, possess a BS in Pharmacy or be a Registered Pharmacist, and have experience in a BPO healthcare account.

Benefits

Paid training period

Paid time off

Free health insurance with one dependent

Free life and accident insurance

Relocation allowance for new hires outside Cebu

Qualifications

• At least 6 months experience in a BPO healthcare account.
• Typing speed of 25 wpm or faster.
• Internet speed of at least 50-60 Mbps.

Responsibilities

• Answer inbound calls for scheduling and clinic information.
• Make outbound calls for appointment reminders.
• Provide EMR notes on all calls.

Skills

English proficiency

Communication

Typing

Computer literacy

Education

BS in Pharmacy

Registered Pharmacist

Tools

Google Sheets

GMail

Job description

Virtual Medical Assistant - Pharmacy Coordinator (Remote)

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Lensa is the leading career site for job seekers at every stage of their career. Our client, MedSpecialized, Inc., is seeking professionals. Apply via Lensa today!

MedSpecialized, Inc. is looking for a Virtual Medical Assistant - Pharmacy Coordinator!

About the Client: DrCatalyst

DrCatalyst (DrC) is a remote healthcare staffing organization with over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for energetic and highly fluent English-speaking Healthcare Professionals to serve US Healthcare clinics as inbound and outbound clinical operators during business hours. You will also have opportunities to be trained on skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.

Work Schedule and Arrangement: Night shift, remote work
Remote Work - For Applicants Outside Cebu Province Only

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Answer inbound calls for scheduling, rescheduling, and clinic information.
• Make outbound calls for appointment reminders, wellness checks, and more.
• Provide EMR notes on all calls, looping in onsite personnel and providers.
• Communicate via Google Chat with online personnel and DRC team members.

Requirements

• Graduate of BS in Pharmacy or a Registered Pharmacist.
• At least 6 months experience in a BPO healthcare account.
• Excellent English proficiency and strong communication skills.
• Typing speed of 25 wpm or faster.
• Computer literacy (GMail, Google Sheets).
• Physically fit for a BPO work environment.
• Internet speed of at least 50-60 Mbps.
• Willingness to work overtime is a plus.

Salary and Benefits (in PHP)

• Monthly salary of 20,000 - 28,000 (depending on experience).
• New hire bonus of 5,000 PHP.
• Attendance bonus of 2,000 PHP.

Perks and Other Benefits

• Paid training period.
• Observation of all Philippine and US holidays.
• Paid time off including public holidays, vacation, and personal days.
• Government benefits administration.
• Lactation breaks for breastfeeding moms.
• Discounted optical services with partner clinics.
• Free health insurance with one dependent.
• Free life and accident insurance.
• Relocation allowance for new hires outside Cebu.
• Company-sponsored outings and interest-based clubs.

Recruitment Process

• Candidate Application Form
• General Assessment
• Phone Screening
• Virtual Technical Interview
• Reference Check
• Job Offer
• Training

Note: Salary ranges may vary based on experience, education, and growth potential. Prepare well for your interview to impress hiring managers!

For more info, visit: www.medspecialized.com