Medical Receptionist Medical Assistant

American Family Care Naperville; Naperville (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading urgent care provider is seeking a Medical Assistant/Receptionist to support patient visits and assist medical staff. The role includes managing patient registrations, verifying insurance, and maintaining office supplies in a fast-paced environment. Applicants should have strong customer service skills, attention to detail, and relevant medical experience.

Qualifications

• Previous medical clerical experience preferred.
• BLS Certification or Certified Medical Assistant is required.

Responsibilities

• Prepare the clinic for daily opening and patient registration.
• Greet patients and manage records and insurance verifications.
• Assist medical staff with basic procedures and patient follow-ups.

Skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care providers in the U.S., offering services seven days a week on a walk-in basis. Our centers focus on treating acute illnesses and injuries, workers' compensation, and occupational medicine, equipped with onsite labs and x-ray capabilities.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised location. Responsibilities and benefits may vary between franchises.

Job Summary

We are seeking a candidate with a Medical Assistant background to work at the Front Desk and back office. As a Receptionist / Medical Assistant, you will prepare for patient visits by verifying insurance, managing patient charts, supporting medical staff, and handling lab and test reporting. You will also manage medical supplies, set up equipment, and maintain a clean environment. The ideal candidate has strong customer service skills, interest in the medical field, and previous medical office experience.

Responsibilities

• Prepare the clinic for daily opening, including system checks and patient registration
• Greet patients, provide paperwork, and collect insurance and ID copies
• Register patients, update records, verify insurance, and process check-out
• Handle patient payments and billing issues
• Set up for patient visits, including insurance verification and equipment preparation
• Clean instruments and equipment after use
• Answer phones and assist with medical questions and visit scheduling
• Assist medical staff with basic procedures
• Track lab results, manage prescriptions, and perform other office duties
• Provide excellent customer service and assist with follow-ups and documentation
• Balance daily charges and complete closing procedures
• Secure financial assets and maintain accurate documentation
• Perform other duties as assigned

Qualifications

• High School diploma or equivalent; previous medical clerical experience preferred
• Basic computer skills, e.g., Microsoft Office
• Attention to detail and accuracy
• Excellent customer service skills
• Well-groomed appearance and clear communication skills
• BLS Certification or Certified Medical Assistant

This job is active and accepting applications.