Medical Receptionist II

Arthritiskneepain; Bellaire (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a motivated medical receptionist as a Care Coordinator II. This role involves ensuring patient satisfaction by coordinating care, managing appointments, and assisting with financial responsibilities. Join a dedicated team focused on delivering exceptional patient service and enjoy a comprehensive benefits package including 401K and paid time off.

Benefits

401K with match

Paid time off

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Bonus Eligibility

Qualifications

• Experience in medical office management is required.
• Strong communication and interpersonal skills are important.
• Previous experience with medical insurance benefits is a plus.

Responsibilities

• Coordinate patient care and schedule treatments.
• Maintain patient confidentiality and manage health information.
• Generate patient financial responsibility estimates.

Skills

Friendly

Excellent time management

Social perceptiveness

Excellent written communication

Strong organizational skills

Education

Medical receptionist experience

Tools

MS Office

Patient management software

Job description

Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team!

As Care Coordinator II, you will be responsible for ensuring that our patients are well served and enjoy a long-term relationship with our practice. You will act as a liaison between the Revenue Cycle Center and the patients in our practice. The target is to work with our patients to ensure they receive the treatment they need.

Responsibilities

• Generate estimated patient financial responsibility
• Converse with patients regarding coverage and benefits
• Collect initial patient portion of finance responsibility
• Maintain discretion regarding patient health information
• Schedule treatments
• Coordinate patient care
• Properly route patient inquiries
• Reconcile collections
• Ensure administrative data collection accuracy

Skills

• Friendly
• Proven working experience as a medical secretary
• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service orientation
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Requirements

• Medical receptionist experience
• Knowledge of medical insurance benefits & coverage

Benefits

• 401K with match
• Paid time off
• Dental
• Vision
• Medical
• Disability
• Bonus Eligibility

Medical Specialty

• Orthopedic Medicine

Schedule

• Monday to Friday
• 8:30 AM to 5:00 PM

Work setting

• In-person
• Office
• Private practice

Organizational Description

At Arthritis Knee Pain Centers, we are committed to providing exceptional, non-surgical, non-opioid, pain-relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

Company Culture

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care and are known for it. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs, and more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. Our six guiding principles are:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety