Front Desk Medical Receptionist (Centrum Health)

NeueHealth; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A healthcare organization is seeking an entry-level Front Desk Medical Receptionist in Houston, Texas. This role encompasses essential administrative support tasks to ensure smooth clinic operations while providing excellent patient care and communication. Ideal candidates will possess strong organizational skills, bilingual abilities, and a commitment to patient confidentiality.

Qualifications

• Minimum of 1-year experience as a receptionist.
• Bilingual (English and Spanish) preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Check patients in and out.
• Manage patient medical records and insurance verification.
• Answer and route phone calls accurately.

Skills

Customer service skills

Bilingual (English and Spanish)

Computer literacy

Education

High school or GED equivalent

Tools

Microsoft Office Suite

Job description

Front Desk Medical Receptionist (Centrum Health)

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Front Desk Medical Receptionist (Centrum Health)

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We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.

We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

Clinic location: 13977 Westheimer Rd Ste D, Houston, TX 77077

JOB SUMMARY

This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness.

The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.

DUTIES & RESPONSIBILITIES

The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Check patients in and out.
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Processing patient referrals.
• Answer and route phone calls accurately and greet patients.
• Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
• Other duties and responsibilities as assigned.
  
  

EDUCATION AND PROFESSIONAL EXPERIENCE

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual (English and Spanish)
• Excellent customer service skills
• Computer literacy
  
  

PROFESSIONAL COMPETENCIES

• Respect for patient confidentiality.
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills
  
  

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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