Medical Receptionist High End Luxury Medical Practice

Gotham Podiatry PC; New York (NY); Vor Ort; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) plan

401(k) matching

Paid time off

Paid holidays

Zusammenfassung

Gotham Podiatry PC is seeking a lead Medical Receptionist to manage front desk operations in Midtown/UES Manhattan. You will greet patients, oversee scheduling, and ensure a smooth patient flow across clinical and remote teams.

Required 5+ years in patient coordination, a Bachelor's degree, and experience leading a team; proficiency with Nexgen/AthenaHealth or similar EMR/EHR is essential. This is a full-time on-site role with healthcare benefits.

Qualifikationen

• 5+ years of experience in patient coordination or medical front office.
• Bachelor's degree required.
• Experience in a lead or supervisory role preferred.
• Proficiency with EMR/EHR systems (Nexgen, AthenaHealth, or similar).
• Highly organized with strong interpersonal and communication skills.
• Long-term opportunity; not seeking short-term applicants.

Aufgaben

• Lead front desk operations at Manhattan offices.
• Greet patients and manage scheduling, confirmations, and follow-ups.
• Oversee daily/weekly front desk staff schedule.
• Maintain patient records, check-ins/outs, and payments.
• Collaborate with clinical staff and remote scheduling.
• Ensure welcoming experience and encourage online feedback.
• Own front desk performance and service standards.

Kenntnisse

Interpersonal skills

Multitasking

Communication skills

Leadership

Organized

Ausbildung

Bachelor's degree

Tools

EMR/EHR systems

Jobbeschreibung

Location: Midtown and UES Manhattan Compensation: $50,000/year

About the Role

We are a highly regarded specialty medical practice in Manhattan seeking a professional and experienced Lead Medical Receptionist to join our team. This role is ideal for someone with a strong background in patient-facile administrative work who thrives in a fast-paced environment and is committed to delivering an outstanding patient experience.

Responsibilities

• Serve as the lead Medical Receptionist for front desk operations at one of our Manhattan offices
• Greet and assist patients in a warm, professional manner
• Manage appointment scheduling, confirmations, rescheduling, and follow-ups
• Oversee the daily and weekly front desk staff schedule to ensure coverage
• Maintain accurate patient records and handle check-ins, check-outs, and payments
• Collaborate with clinical staff and remote scheduling team to ensure a smooth patient flow
• Provide a consistent, welcoming experience that encourages positive online feedback
• Take ownership of front desk performance, accountability, and service standards

Qualifications

• 5+ years of experience in a patient coordination or medical front office role (specialty practice preferred)
• College degree.
• Prior experience in a lead or supervisory role is strongly preferred
• Proficiency with EMR/EHR systems (e.g., Nexgen, AthenaHealth, or similar)
• Excellent interpersonal, multitasking, and communication skills
• Highly organized, dependable, and motivated by service and results
• Must have a completed Bachelor's Degree
• Looking for a long-term opportunity - not seeking short-term applicants or job hoppers

Compensation & Benefits

• Base salary: $50,000/year
• PTO, paid holidays, health benefits and 401k available after introductory period

Why Join Us?

• Be a central part of a well-established, respected medical practice in Manhattan
• Enjoy a leadership role and professional growth
• Join a collaborative team focused on delivering top-tier care and service

Job Type

Full-time

Pay

$50,000 per year

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Medical Specialty

• Podiatry

Experience

• Patient Coordinator: 5 years (Required)
• Medical Office Management: 3 years (Required)
• NextGen: 1 year (Preferred)