Medical Receptionist 1

Allied Digestive Health; Village of Great Neck (NY); Presencial; USD 36 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Life Insurance

Voluntary

Time-Off Benefits

EAP

401K

Commuter Benefits

Resumo da oferta

Digestive Healthcare Associates in Great Neck, NY, is seeking a Full Time Medical Receptionist to greet patients, manage appointments, and support front desk operations. The role emphasizes accurate record-keeping, patient privacy, and courteous service.

The ideal candidate will have basic computer skills, familiarity with scheduling software, and strong communication abilities. Prior medical office experience is preferred but not required, with bilingual skills considered a plus in our diverse

Qualificações

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting preferred but not required.
• Basic computer skills, including familiarity with Microsoft Office and appointment scheduling software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive patient information with discretion and maintain confidentiality.

Responsabilidades

• Greet and check in patients, verify personal and insurance information.
• Schedule, reschedule, and confirm appointments using EHR systems.
• Answer calls, respond to inquiries, and direct calls to appropriate staff.
• Maintain patient records and ensure HIPAA compliance.
• Collect co-pays and process billing information as needed.
• Coordinate with medical staff to manage patient flow and minimize wait times.
• Prepare and distribute patient forms and informational materials.
• Assist with administrative tasks such as filing, faxing, and correspondence.

Conhecimentos

Strong communication

Interpersonal skills

Computer skills

HIPAA compliance

Bilingual abilities

Formação académica

High school diploma or equivalent

Ferramentas

Epic/EHR

Cerner

Scheduling software

Microsoft Office

Descrição da oferta de emprego

About the Role:

The Medical Receptionist 1 serves as the first point of contact for patients and visitors within a healthcare setting, playing a critical role in ensuring a welcoming and efficient experience. This position is responsible for managing patient appointments, handling inquiries, and maintaining accurate records, thereby supporting the smooth operation of the medical office. The role requires effective communication and organizational skills to coordinate between patients, medical staff, and administrative teams. By managing front desk activities and patient flow, the Medical Receptionist 1 contributes directly to the quality of patient care and overall clinic efficiency. Ultimately, this position is essential in fostering a professional and compassionate environment that upholds the standards of healthcare service delivery.

About the Role:

The Medical Receptionist 1 serves as the first point of contact for patients and visitors within a healthcare setting, playing a critical role in ensuring a welcoming and efficient experience. This position is responsible for managing patient appointments, handling inquiries, and maintaining accurate records, thereby supporting the smooth operation of the medical office. The role requires effective communication and organizational skills to coordinate between patients, medical staff, and administrative teams. By managing front desk activities and patient flow, the Medical Receptionist 1 contributes directly to the quality of patient care and overall clinic efficiency. Ultimately, this position is essential in fostering a professional and compassionate environment that upholds the standards of healthcare service delivery.

We are excited to announce that we are looking for a Full Time, Medical Receptionist at Digestive Healthcare Associates in Great Neck, NY.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare environment preferred but not required.
• Basic computer skills, including familiarity with Microsoft Office and appointment scheduling software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive patient information with discretion and maintain confidentiality.

Preferred Qualifications:

• Experience using Electronic Health Record (EHR) systems such as Epic, Cerner, or similar platforms.
• Knowledge of medical terminology and healthcare billing procedures.
• Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
• Certification as a Medical Receptionist or in Medical Office Administration.
• Demonstrated ability to multitask and work efficiently in a fast-paced environment.

Responsibilities:

• Greet and check in patients upon arrival, verifying personal and insurance information accurately.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming phone calls, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
• Collect co-payments and process billing information as required.
• Coordinate with medical staff to manage patient flow and minimize wait times.
• Prepare and distribute patient forms and informational materials.
• Assist with administrative tasks such as filing, faxing, and managing correspondence.

Skills:

The required skills enable the Medical Receptionist 1 to effectively manage patient interactions and administrative duties, ensuring smooth front desk operations. Strong communication skills are essential for greeting patients, answering questions, and coordinating with healthcare providers. Computer proficiency allows for accurate scheduling, record keeping, and billing processes using specialized software. Preferred skills such as familiarity with EHR systems and medical terminology enhance the ability to navigate healthcare documentation and support clinical staff more effectively. Additionally, bilingual capabilities and multitasking skills contribute to improved patient service and operational efficiency in a diverse and dynamic healthcare environment.

We offer competitive base salary.

• Medical
• Dental
• Vision
• Life Insurance
• Voluntary
• Time-Off Benefits
• EAP
• 401K
• Commuter Benefits

M-F 9AM - 5PM