Front Desk Medical Receptionist

Gotham Podiatry PC; City of Niagara Falls (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid Time Off

401k with company matching

Growth opportunities

Modern office

Full-time position

Job summary

Gotham Footcare in Manhattan is seeking a professional Medical Receptionist to welcome patients, answer phones, schedule appointments, collect copays, and keep front-desk operations running smoothly. This full-time position offers competitive pay, health benefits, PTO, 401k matching, and growth opportunities within a modern podiatry practice on the Upper East Side.

The ideal candidate is friendly, calm under pressure, highly organized, reliable, and proficient with scheduling software and EMR

Qualifications

• Experience in a medical office is preferred.
• Strong customer service and communication skills are essential.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional and dependable with a patient-focused approach.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Answer phones and schedule appointments efficiently.
• Confirm upcoming appointments and help manage the daily schedule.
• Collect copays and update insurance and demographic information.
• Respond to patient inquiries in a friendly and professional manner.
• Coordinate communication between providers, staff, and patients.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks and office workflow as needed.
• Help ensure patients have a smooth and positive experience from start to finish.

Skills

Customer service

Communication

Multitasking

Organization

Attention to detail

Tools

Scheduling software

EMR systems

Job description

Front Desk Medical Receptionist – Gotham Footcare

Modern Podiatry Practice | Manhattan, NY

Gotham Footcare

Gotham Footcare is seeking a professional, energetic, and patient-focused Medical Receptionist to join our growing team in Manhattan. We are a modern podiatry practice known for combining advanced medical care with a polished, high-quality patient experience.

This position is ideal for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in creating an organized and welcoming atmosphere.

Responsibilities

• Greet and assist patients at check-in and check-out
• Answer phones and schedule appointments efficiently
• Confirm upcoming appointments and help manage the daily schedule
• Collect copays and update insurance and demographic information
• Respond to patient inquiries in a friendly and professional manner
• Coordinate communication between providers, staff, and patients
• Maintain cleanliness and organization at the front desk area
• Assist with administrative tasks and office workflow as needed
• Help ensure patients have a smooth and positive experience from start to finish

Qualifications

• Prior medical office preferred
• Strong customer service and communication skills
• Professional, polished, and dependable
• Ability to multitask and stay organized under pressure
• Comfortable using scheduling software and EMR systems
• Positive attitude and team-oriented mindset
• Strong attention to detail and punctuality
• Experience in a specialty medical office is a plus

What We Offer

• Competitive pay
• Health Benefits
• Paid Time Off
• 401k and 401k Company Matching
• Opportunities for growth and advancement
• Supportive and professional work environment
• Modern offices in Manhattan
• Stable full-time position with a growing practice

Schedule

• Full-time
• Monday through Friday 8 AM to 4:30 PM
• Upper East Side location

Ideal Candidate

The ideal candidate is someone who is:

• Friendly and welcoming
• Calm under pressure
• Highly organized
• Reliable and punctual
• Motivated to grow within a healthcare practice
• Passionate about delivering excellent patient service