Front Desk & Patient Concierge – Private Medical Practice

Fifth Avenue Associates; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Avenue Associates on the Upper East Side seeks a friendly Front Desk & Patient Concierge to warmly welcome patients and support a busy multispecialty medical office.

The ideal candidate will handle calls, scheduling, data entry, check-in, and records management with excellent communication and strong organization to keep operations running smoothly.

Qualifications

• Previous experience or training as a medical receptionist or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with medical office software is preferred.
• High school diploma or equivalent required.

Responsibilities

• Answering and directing phone calls
• Scheduling and confirming appointments
• Assisting with data entry and administrative tasks
• Assisting with patient check-in and registration
• Greeting patients and visitors, providing a welcoming atmosphere
• Maintaining and updating patient records
• Verifying insurance information and handling billing inquiries (if experienced)

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Phone etiquette

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Elegant multispecialty medical office on the Upper East Side seeks an enthusiastic and experienced Front Desk & Patient Concierge to join our dedicated team. The ideal candidate will demonstrate excellent customer service skills and strong attention to detail.

Responsibilities may include:

• Answering and directing phone calls


• Scheduling and confirming appointments


• Assisting with data entry and administrative tasks


• Assisting with patient check-in and registration


• Greeting patients and visitors, providing a welcoming atmosphere


• Maintaining and updating patient records


• Verifying insurance information and handling billing inquiries (if experienced)

Requirements:

• Previous experience or training as a medical receptionist or in a similar administrative role


• Excellent communication and interpersonal skills


• Strong organizational skills and attention to detail


• Ability to multitask and work efficiently in a fast-paced environment


• Familiarity with medical office software is preferred


• High school diploma or equivalent required

We look forward to welcoming a new team member who is passionate about providing outstanding service to our patients!