Medical Receptionist - Georgetown

Nutrihealth LLC; Georgetown (DE); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k)

Paid time off and paid holidays

Mileage reimbursement

Job summary

Nutrihealth LLC in Georgetown, DE is seeking a friendly Medical Assistant and Receptionist to join our team. You will manage front-desk duties, document patient histories, schedule visits, and assist with insurance and billing questions.

This role requires experience in medical admin support, strong computer skills, and the ability to handle multi-line phones while upholding HIPAA and OSHA regulations. We offer health benefits, a 401(k), PTO, and mileage reimbursement.

Qualifications

• Proven experience in medical administrative support and front desk operations.
• Proficient in managing medical records and patient service.
• Strong computer skills.
• Excellent clerical and office experience, with a focus on customer service.

Responsibilities

• Obtaining and recording patient histories, vitals, test results for medical records with confidentiality.
• Assisting in scheduling, patient check-in/out, and medical record maintenance.
• Preparing treatment rooms for clinical examinations.
• Submitting Prior Authorizations and following up to prevent denials.

Skills

Front desk & admin

Patient records management

Multiline phone systems

Computer literacy

Customer service

Tools

Microsoft Office

Health information systems

Job description

Nutrihealth is a medical weight loss company focused on improving patient's overall health. Patient's satisfaction is our top priority. We are seeking a highly motivated and friendly Medical Assistant and Receptionist to join our Nutrihealth team. Teamwork and professionalism are crucial. This role will be based out of our Georgetown office.

Duties as the Medical Assistant and Receptionist position include but are not limited to:

• Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
• Assisting in scheduling, patient check-in and check-out, and patient medical record maintenance
• Preparing treatment rooms for clinical examinations
• Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions
• Delivering compassionate support, attention, and assistance to patients and families
• Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member
• Assists patients with insurance and billing questions
• Scheduling and confirming appointments for the providers and nutritionists/dieticians
• Collecting copays and payments for prescriptions and gym memberships
• Verifying insurance and preparing patient forms
• Ensuring compliance with all health care regulations, including HIPAA and OSHA

Qualifications

• Proven experience in medical administrative support and front desk operations
• Proficient in managing medical records and patient service
• Strong computer skills
• Excellent clerical and office experience, with a focus on customer service
• Ability to handle multi-line phone systems
• Familiarity with Microsoft Office and health information management systems

Benefits:

• Health, Dental, and Vision Insurance
• 401(k)
• Paid time off and paid holidays
• Mileage reimbursement