Medical Receptionist - Georgetown

Nutrihealth-LLC; Georgetown (DE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

Paid holidays

Mileage reimbursement

Job summary

Nutrihealth-LLC is seeking a motivated Medical Assistant and Receptionist for our Georgetown office. This role blends patient support with front-desk administration, ensuring smooth check-in, record maintenance, and coordination with providers.

You will obtain patient histories, vital signs, assist scheduling, manage insurance questions, and uphold HIPAA and OSHA compliance while delivering compassionate service.

Qualifications

• Proven experience in medical administrative support and front desk operations.
• Proficient in managing medical records and patient service.
• Strong computer skills.
• Excellent clerical and office experience, with a focus on customer service.
• Ability to handle multi-line phone systems.
• Familiarity with Microsoft Office and health information management systems.

Responsibilities

• Obtain and record patient histories, vitals, test results for medical records.
• Assist in scheduling, check-in/out, and maintaining patient records.
• Prepare treatment rooms for clinical examinations.
• Submit and track prior authorizations to prevent denials.
• Greet patients and visitors, answer inquiries or refer questions to staff.
• Assist patients with insurance and billing questions.
• Schedule appointments for providers and nutritionists/dietitians.
• Collect copays and payments for prescriptions and gym memberships.
• Verify insurance and prepare patient forms.
• Ensure HIPAA and OSHA compliance.

Skills

Customer service

Front desk operations

Multi-line phone handling

Medical terminology

Tools

Microsoft Office

Health information systems

Job description

Nutrihealth is a medical weight loss company focused on improving patient e2 0s overall health. Patient e2 0s satisfaction is our top priority. We are seeking a highly motivated and friendly Medical Assistant and Receptionist to join our Nutrihealth team. Teamwork and professionalism are crucial. This role will be based out of our Georgetown office.

Duties as the Medical Assistant and Receptionist position include but are not limited to:

• Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
• Assisting in scheduling, patient check-in and check-out, and patient medical record maintenance
• Preparing treatment rooms for clinical examinations
• Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions
• Delivering compassionate support, attention, and assistance to patients and families
• Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member
• Assists patients with insurance and billing questions
• Scheduling and confirming appointments for the providers and nutritionists/dieticians
• Collecting copays and payments for prescriptions and gym memberships
• Verifying insurance and preparing patient forms
• Ensuring compliance with all health care regulations, including HIPAA and OSHA

Qualifications

• Proven experience in medical administrative support and front desk operations
• Proficient in managing medical records and patient service
• Strong computer skills
• Excellent clerical and office experience, with a focus on customer service
• Ability to handle multi-line phone systems
• Familiarity with Microsoft Office and health information management systems

Benefits:

• Health, Dental, and Vision Insurance
• 401(k)
• Paid time off and paid holidays
• Mileage reimbursement