Medical Receptionist - PRN

Urgent Team; South Pittsburg (TN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

Job summary

Physicians Care in South Pittsburg, TN is seeking an experienced Medical Receptionist to greet patients, activate files, and support clinical staff during daily operations. Responsibilities include answering multi-line phones, handling registrations, collecting insurance details, processing payments, and ensuring a clean, professional front desk.

Prior medical office experience and basic computer/EMR skills are preferred; full-time schedule rotates 36–40 hours per week.

Qualifications

• Greeting patients and visitors at the front desk.
• Managing registration and patient check-in processes.
• Handling multi-line phone system and basic clerical tasks.

Responsibilities

• Welcome patients and visitors and guide them through registration.
• Answer phone lines, file, fax, scan, and complete daily callbacks.
• Check in/out patients and assist clinical staff during shifts.
• Collect insurance information, verify demographics, and post balances.
• Maintain a neat front desk and comply with health and safety procedures.

Skills

Customer service

Phone etiquette

EMR software

Education

High school diploma

Job description

Description

Physicians Care is looking for experienced Medical Receptionists to join our team in South Pittsburg, TN.

JOB SUMMARY:

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

KEY RESPONSIBILITIES:

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

FULL-TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

ABOUT PHYSICIANS CARE:

Physicians Care, with 11 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Physicians Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Physicians Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.