Medical Receptionist

Urgent Team; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

A healthcare provider in Chattanooga, TN, is seeking an experienced Medical Receptionist to greet patients, activate patient files, and support medical staff. This full-time role includes managing patient registrations, handling insurance information, and ensuring a clean work environment. Prior experience in a medical office is preferred, and excellent communication skills are required. The position also offers competitive salary and various benefits including medical, dental, and retirement plans.

Qualifications

• Knowledge of basic computer software and ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome patients by greeting them in person, answer inquiries, and direct them.
• Answer multi-line phones, file, fax, scan documentation, and complete callbacks.
• Check in and discharge patients, assist clinical staff, and close the office.

Education

High school diploma or equivalent

Tools

Computer software

Job description

Physicians Care is looking for experienced Medical Receptionists to join our team in Hixson, TN.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

Key Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every‑other weekend. Our PRN (per diem) team members are scheduled on an as‑needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

Full‑time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

About Physicians Care

Physicians Care, with 11 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Physicians Care’s convenient, walk‑in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Physicians Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Employment Type: Full Time