Medical Receptionist & Front Desk Patient Concierge

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 24,796 - 28,929; Full time

Job summary

A nonprofit health care provider is seeking a Medical Receptionist in Pittsfield, MA. The role involves welcoming patients, managing appointment scheduling, and ensuring compliance with health protocols. Candidates should have a high school diploma, interpersonal skills, and experience in customer service. Knowledge of Spanish is a plus. The position offers a salary range of $18.00 - $21.00 per hour, promoting a positive work environment and patient care excellence.

Qualifications

• High School Diploma or equivalent required.
• Ability to interact with patients and staff in a respectful manner.
• Experience in managing difficult customer situations.

Responsibilities

• Welcome patients and ensure accurate pre-exam information.
• Collect co-payments and manage provider schedules.
• Conduct scheduling and provide clerical support.

Skills

Interpersonal skills

Multitasking

Customer service

Bilingual Spanish

Education

High School Diploma or Equivalent

Job description

A nonprofit health care provider is seeking a Medical Receptionist in Pittsfield, MA. The role involves welcoming patients, managing appointment scheduling, and ensuring compliance with health protocols. Candidates should have a high school diploma, interpersonal skills, and experience in customer service. Knowledge of Spanish is a plus. The position offers a salary range of $18.00 - $21.00 per hour, promoting a positive work environment and patient care excellence.