Patient Services Front Office Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

Berkshire Medical Center in Pittsfield, MA seeks a Front Office Administrator to support a multispecialty physician practice. You will handle patient registration, scheduling, reception, payments, and telephone triage, always prioritizing patient care and smooth office flow.

Requirements include at least one year of administrative experience, medical terminology knowledge, typing 40 WPM, and excellent interpersonal and organizational skills. Monday–Friday, full-time, 8:00 am–4:30 pm.

Qualifications

• One year of administrative experience in a busy office.
• Medical terminology knowledge required.
• Experience handling multiple telephone lines preferred.
• Excellent clerical/organizational skills required.
• Typing 40 WPM required.
• Knowledge of insurance and billing preferred.

Responsibilities

• Register patients and schedule appointments.
• Receive and process payments.
• Triage telephone calls and direct inquiries.
• Ensure smooth office flow and patient-first service.

Skills

Administrative experience

Typing 40 WPM

Telephone skills

Interpersonal skills

Multitasking

Medical terminology

Education

Two years of college

High School diploma

Tools

Windows PC familiarity

Job description

Berkshire Medical Center in Pittsfield, MA seeks a Front Office Administrator to support a multispecialty physician practice. You will handle patient registration, scheduling, reception, payments, and telephone triage, always prioritizing patient care and smooth office flow.

Requirements include at least one year of administrative experience, medical terminology knowledge, typing 40 WPM, and excellent interpersonal and organizational skills. Monday–Friday, full-time, 8:00 am–4:30 pm.