Medical Receptionist — Front Desk & Patient Concierge

Norton Healthcare; Louisville (KY); On-site; USD 27,000 - 36,000; Full time

Job summary

Norton Healthcare is seeking a receptionist for the Louisville Arm and Hand – St. Matthews location, dayshift. The role serves as the liaison between physicians and patients, handling calls, scheduling, greeting patients, and updating billing data to facilitate smooth patient flow within the practice.

The incumbent may perform charge entry, referrals, pre-certifications, and scheduling of tests. On-the-job training is provided; Spanish language skills are a plus.

Qualifications

• No experience required; on-the-job training provided.
• Spanish language ability is a plus.

Responsibilities

• Answer phones and route calls; take messages.
• Greet patients and family members; check-in and register.
• Schedule appointments and coordinate referrals and tests.
• Assist with billing data entry and updating patient information.

Skills

Ability to speak Spanish

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a receptionist for the Louisville Arm and Hand – St. Matthews location, dayshift. The role serves as the liaison between physicians and patients, handling calls, scheduling, greeting patients, and updating billing data to facilitate smooth patient flow within the practice.

The incumbent may perform charge entry, referrals, pre-certifications, and scheduling of tests. On-the-job training is provided; Spanish language skills are a plus.