Bilingual Medical Receptionist: Front Desk & Scheduling

Norton Healthcare; Saint Matthews (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

Norton Healthcare is seeking a Receptionist for the Louisville Arm and Hand in St. Matthews on day shifts. The role supports clerical and patient-facing activities in a busy clinic, assisting with scheduling, registration, and billing data entry.

Responsibilities include greeting patients, answering calls, routing messages, and facilitating patient flow while maintaining confidentiality and accuracy in documentation.

Qualifications

• No experience required.
• On-the-job training provided.

Responsibilities

• Answer the telephone and determine the nature of patient calls.
• Schedule appointments and route calls accordingly.
• Greet patients and family members; obtain and verify registration and insurance data.
• Update information in the billing system and assist with patient flow.

Skills

Spanish

Education

High school diploma or GED

Job description

Norton Healthcare is seeking a Receptionist for the Louisville Arm and Hand in St. Matthews on day shifts. The role supports clerical and patient-facing activities in a busy clinic, assisting with scheduling, registration, and billing data entry.

Responsibilities include greeting patients, answering calls, routing messages, and facilitating patient flow while maintaining confidentiality and accuracy in documentation.