Patient Concierge & Medical Interpreter

Norton Healthcare; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks a Receptionist-Medical Interpreter to serve as the liaison between physician and patient. You will answer phones, greet patients, collect registration and insurance data, and route calls while helping maintain patient flow and billing data accuracy.

Responsibilities include charge entry, referrals, pre-certifications, and scheduling for specialists and diagnostic tests, with attention to culturally appropriate communication and language variation.

Qualifications

• Three years of medical interpreting experience in a healthcare setting.
• Must have successfully completed a Medical Interpreter Program.

Responsibilities

• Answer the telephone, determine the nature of incoming calls, schedule appointments, route calls, and take messages.
• Greet patients and family members; obtain registration and insurance data; update billing system; facilitate patient flow.
• Handle charge entry, referrals and pre-certifications; schedule specialist appointments and diagnostic tests; inform provider if patient has comprehension issues.

Skills

Medical interpreting

Spanish (desired)

Education

Medical Interpreter Program

Job description

Norton Healthcare in Louisville, KY seeks a Receptionist-Medical Interpreter to serve as the liaison between physician and patient. You will answer phones, greet patients, collect registration and insurance data, and route calls while helping maintain patient flow and billing data accuracy.

Responsibilities include charge entry, referrals, pre-certifications, and scheduling for specialists and diagnostic tests, with attention to culturally appropriate communication and language variation.