Bilingual Medical Front Desk Associate

Norton Healthcare; Louisville (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

Norton Healthcare is seeking a receptionist to serve as the liaison between physicians and patients at our Louisville practice. The role includes answering phones, scheduling, greeting patients, and collecting registration and insurance information for billing purposes.

You will support patient flow, assist with charge entry and referrals as needed, and help coordinate appointments and diagnostic tests across specialties. On-the-job training is provided for all new hires.

Qualifications

• No experience required; on-the-job training provided.
• Spanish-speaking ability is a plus.

Responsibilities

• Answer telephone and determine the nature of patient calls and incoming calls.
• Schedule appointments, route calls, take messages, pull charts and greet patients and family members.
• Obtain registration and insurance data and update information in the billing system; facilitate patient flow into the practice.
• May assist with charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a receptionist to serve as the liaison between physicians and patients at our Louisville practice. The role includes answering phones, scheduling, greeting patients, and collecting registration and insurance information for billing purposes.

You will support patient flow, assist with charge entry and referrals as needed, and help coordinate appointments and diagnostic tests across specialties. On-the-job training is provided for all new hires.