Receptionist, Louisville Arm and Hand - St. Matthews, Days

Norton Healthcare; Saint Matthews (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

Norton Healthcare is seeking a Receptionist for the Louisville Arm and Hand in St. Matthews on day shifts. The role supports clerical and patient-facing activities in a busy clinic, assisting with scheduling, registration, and billing data entry.

Responsibilities include greeting patients, answering calls, routing messages, and facilitating patient flow while maintaining confidentiality and accuracy in documentation.

Qualifications

• No experience required.
• On-the-job training provided.

Responsibilities

• Answer the telephone and determine the nature of patient calls.
• Schedule appointments and route calls accordingly.
• Greet patients and family members; obtain and verify registration and insurance data.
• Update information in the billing system and assist with patient flow.

Skills

Spanish

Education

High school diploma or GED

Job description

Receptionist, Louisville Arm and Hand - St. Matthews, Days

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required.We provide comprehensive on the job training.

Desired

• Ability to speak Spanish
• High School Diploma or GED High school diploma preferred.