Imaging Services Assistant

Ridgeview; Minneapolis, Saint Paul (MN, MN); On-site; USD 37,000 - 48,000; Full time

Job summary

Ridgeview is seeking a friendly front desk receptionist to create a positive first impression for patients at our Minneapolis clinic. You will handle patient registration, scheduling, and basic office duties with accuracy and professionalism.

Responsibilities include answering calls, processing registrations, managing insurance-related tasks, scanning and filing documents, and coordinating releases of medical information.

Qualifications

• Must have high school diploma or equivalent.
• At least 1 year of medical office experience.
• Proficient in basic computer functions and Microsoft Office.
• Able to communicate effectively in English, both written and verbal.
• Ability to multi-task and work autonomously.
• Knowledge of medical terminology.
• Basic knowledge of insurance information.

Responsibilities

• Greet and assist patients; register and schedule appointments.
• Answer phones, return calls, and manage voicemails.
• Process patient registrations and scheduling accurately.
• Scan, file, and post documents to patient charts.
• Handle basic insurance processing tasks and pre-authorizations.
• Monitor petty cash.
• Coordinate release of medical information.
• Perform other duties as assigned.

Skills

MS Office

Medical terminology

Insurance knowledge

English communication

Multi-tasking

Teamwork

Background checks

Education

High school diploma or equivalent

Tools

EMR software

Job description

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for completing prior notifications for high-tech imaging exam with insurances.

Brief Description

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for completing prior notifications for high-tech imaging exam with insurances.

Job Functions

• Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
• Greets and provides courteous customer service to internal and external customers.
• Assures accurate processing of patient registration and scheduling.
• Scans, files and posts documents into patient charts.
• Assures reimbursement through basic insurance processing tasks.
• Performs medical insurance authorizations.
• Monitors petty cash.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.

Minimum Education / Work Experience

• High school graduate or equivalent
• One year of medical office experience

Knowledge / Skills / Abilities

• Knowledge of basic computer functions and Microsoft Office applications
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Knowledge of Medical Terminology
• Basic knowledge of insurance information
• Ability to multi-task
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Preferred Qualifications

• Previous electronic medical software experience

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.