Medical Receptionist/Front Desk

Ridgeview-2; Chaska (MN); On-site; USD 27,000 - 40,000; Part time

Job summary

Ridgeview in Minnesota is seeking a part-time Medical Office Registrar to greet patients, register them in person or by phone, verify information and schedule visits.

You will verify insurance eligibility, collect payments, review disclosures, and assist with pre-visit planning to ensure smooth patient experiences. The role requires strong computer skills, basic math, and the ability to multitask in a clinic environment; candidates must be at least 16 years old.

Qualifications

• High school diploma (or equivalent) required.
• Experience in medical office settings preferred.
• Strong communication and organizational skills.
• Ability to verify insurance and schedule appointments.

Responsibilities

• Register patients in person or by phone and verify information.
• Complete pre-visit planning for smooth patient experiences.
• Assign guarantors and greet customers with courtesy.
• Verify insurance eligibility and coverage in real time.
• Collect payments and refer to financial counseling as needed.
• Coordinate release of medical information requests.
• Adhere to privacy disclosures and consent forms.
• Must be at least 16 years old.

Skills

English communication

Critical thinking

Microsoft Office

Basic math

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant/Medical Receptionist Certificate (preferred)

Tools

Electronic medical software

Job description

• Base Pay $19.46 - $28.87 / Hour
• Job Category Registration
• Employee Type Part Time Non-Benefited

Description

Purpose of Job

This position is responsible for creating a positive first impression to the patients, the complete and accurate registration and scheduling for patients and various administrative duties.

Job Functions

• Efficiently registers patients, in person or via phone, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.
• Completes pre-visit planning to ensure seamless patient experience.
• Assigns the appropriate Guarantor for each patient.
• Greets and provides courteous customer service to internal and external customers.
• Ensures patient receive necessary disclosures, privacy information, and sign the Consent to Treat documentation.
• Verifies insurance eligibility and benefit information using real time eligibility; reviews the insurers response to each verification request and takes appropriate action based on the response to ensure the proper insurance plan and billing address are entered into the system.
• Collects financial obligations from patients and/or refers patient to Patient Financial Services for financial counseling.
• Uses resources, tools and procedures to complete accounts in assign work queues.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.
• 16 Years old

Knowledge/Skills/ Abilities

• Ability to meet and maintain necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Capable of making independent decisions with the use of strong critical thinking and problem solving skills
• Knowledge of basic computer functions and Microsoft Office applications
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Ability to multi-task

Preferred Qualifications

• High school graduate or equivalent
• One year of medical office experience or completion of Medical Administrative Assistant/Medical Receptionist Certificate
• Previous electronic medical software experience

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.