Medical Receptionist/Front Desk

Presley Healthcare; Pikeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee discount

Paid time off

Life Insurance

401K Plan

Short Term Disability

Maturity Leave Pay

Accidental Disability

Airmed Network Coverage

Much More

Job summary

Pikeville Urgent Care/PikevilleClinic in Pikeville, TN seeks a dedicated Medical Receptionist to be the first point of contact for patients, handling check-in, scheduling, and front-desk tasks.

You will maintain patient records in the EHR, coordinate with providers to keep patient flow smooth, and ensure HIPAA compliance while supporting routine administrative duties in a fast-paced medical office.

Qualifications

• Previous experience in a medical office preferred, especially front desk operations or scheduling.
• Familiarity with electronic health record systems is a plus.
• Strong phone etiquette and communication skills are essential.
• Proficiency in clerical tasks and administrative duties related to healthcare operations.
• Knowledge of medical coding practices is beneficial but not required; training may be provided.

Responsibilities

• Greet patients and assist with check-in at the front desk.
• Manage phone calls professionally and schedule appointments.
• Maintain accurate patient records in the EHR system.
• Perform clerical duties including filing, data entry, and handling correspondence.
• Assist with medical coding and billing processes as needed.
• Coordinate with healthcare providers to ensure efficient patient flow.
• Uphold confidentiality and HIPAA regulations while handling patient information.
• Support administrative tasks to enhance office efficiency.

Skills

Front desk

Medical scheduling

Customer service

HIPAA compliance

EHR proficiency

Phone etiquette

Clerical tasks

Tools

EHR software

Job description

Pikeville Urgent Care/PikevilleClinic in Pikeville TN is seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing various administrative tasks in a fast-paced medical office environment. This role requires strong clerical skills and proficiency in medical scheduling, ensuring that patient appointments run smoothly and efficiently.

Duties

• Greet patients warmly and assist them with the check-in process at the front desk.
• Manage phone calls with professionalism, addressing inquiries and scheduling appointments effectively.
• Maintain accurate patient records using electronic health record systems.
• Perform clerical duties including filing, data entry, and managing correspondence.
• Assist with medical coding and billing processes as needed.
• Coordinate with healthcare providers to ensure efficient patient flow within the office.
• Uphold confidentiality and adhere to HIPAA regulations while handling sensitive patient information.
• Support administrative tasks to enhance the overall efficiency of the medical office.

Experience

• Previous experience in a medical office setting is preferred, particularly in roles involving front desk operations or medical scheduling.
• Familiarity with electronic health record systems, is a plus.
• Strong phone etiquette and communication skills are essential for interacting with patients and healthcare professionals.
• Proficiency in clerical tasks and administrative duties related to healthcare operations.
• Knowledge of medical coding practices is beneficial but not required; training may be provided for the right candidate.

Join our team and contribute to providing exceptional care while ensuring a welcoming environment for our patients!

Benefits:

• Medical, Dental, Vision insurance
• Employee discount
• Paid time off
• Life Insurance
• 401K Plan
• Short Term Disability
• Maturity Leave Pay
• Accidental Disability
• Airmed Network Coverage
• Much More

Schedule:

• 10 hour shift
• Monday to Thursday
• You may be required to work a Friday