Medical Receptionist (Check In/Check Out)

Sterling Ridge Orthopaedics & Sports Medicine; Spring (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Receptionist to manage front office duties. This role involves responding to patient inquiries, assisting with insurance processes, and ensuring smooth patient flow. The ideal candidate will have strong customer service skills, proficiency in medical software, and a commitment to maintaining patient confidentiality. Join a dynamic team where your contributions will enhance patient care and support a collaborative environment. This is a fantastic opportunity for those passionate about healthcare and patient interaction.

Qualifications

• Graduate of a certified medical office training course preferred.
• Two years' experience in a medical office preferred.

Responsibilities

• Respond promptly to patient needs and requests.
• Assist patients with insurance paperwork and billing questions.
• Update patient information in EMR and notify clinic staff.

Skills

Bilingual in English/Spanish

Customer Service

Insurance Knowledge

EMR Proficiency (Athena preferred)

Basic Office Skills

Education

Certified Medical Office Training Course

Tools

Medical/Insurance Software

Office Equipment

Job description

Medical Receptionist (Check In/Check Out)

Join to apply for the Medical Receptionist (Check In/Check Out) role at Sterling Ridge Orthopaedics & Sports Medicine

Job Details

• Position: Full-time Medical Receptionist (Check In/Check Out)
• Location: SPRING, 20639 Kuykendahl Rd Suite 200, Spring, TX 77379
• Hours: 8:30 AM to 5:30 PM or 9:00 AM to 6:00 PM

Job Summary

Responsible for all front office administrative duties related to patient care.

Essential Duties

• Respond promptly to patient needs and requests.
• Answer the telephone professionally, addressing inquiries or directing questions to staff.
• Assist patients with insurance paperwork and billing questions.
• Print necessary forms for patient charts and staff.
• Ensure completion of patient paperwork.
• Communicate co-insurance and deductible amounts to patients.
• Collect co-payments, co-insurance, deductibles, and account balances at the time of service.
• Update patient information in EMR (Athena preferred).
• Notify clinic staff of patient presence.
• Print billing/charge slips and organize them appropriately.
• Handle incoming cash, checks, credit card receipts, and reconcile accounts daily.
• Perform miscellaneous clerical duties as needed.

Qualifications

• Graduate of a certified medical office training course preferred.
• Professional, courteous, and efficient interaction with the public and staff.
• Maintain confidentiality of patient information.
• Bilingual in English/Spanish preferred.
• Two years' experience in a medical office preferred.
• Proficiency with computers, office equipment, and medical/insurance software.
• Basic office skills such as typing and filing.

We are an equal opportunity employer valuing diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.