Receptionist Sales

The Tox Houston Uptown; Houston (TX); On-site; USD 25,000 - 45,000; Part time

Job summary

Join a vibrant team at a unique wellness sanctuary where your passion for beauty and wellness will shine. As a Tox Host, you'll be the welcoming face for clients, ensuring a smooth and enjoyable experience from check-in to check-out. This role is perfect for those with a genuine love for the wellness industry and outstanding customer service skills. You'll thrive in a fast-paced environment, working closely with a dynamic team to maintain the Tox aesthetic and culture. If you're ready to grow your career in a supportive and energetic atmosphere, this opportunity is for you!

Benefits

Competitive Hourly Wage

Product Commission

Friends & Family Discount on Services

50% Product + Services Discount

Qualifications

• 2-3 years of experience as a Front Desk Receptionist in a spa or similar environment.
• Must have excellent communication and problem-solving skills.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Assist in daily studio tasks including cleaning and maintenance.
• Maintain and troubleshoot spa equipment.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organizational Skills

Multi-tasking

Education

High School Diploma

Job description

The Tox Houston Uptown is looking for talented, motivated Tox Hosts who have a willingness to learn, can provide excellent customer service, and embody a genuine love of the wellness industry to join The Tox Team.

Our Tox Hosts must have a passion for the wellness and beauty industry, outstanding customer service, a contagious smile, and a vibrant personality. Tox Hosts are the first to be seen upon entering our sanctuary and the last face our clients say goodbye to. Tox Hosts run the show by making sure everything is smooth and efficient for all!

The Tox is an experience like no other. Driven by social media and fueled by results, we are the only results-driven service in our space.

Qualifications

• Provide high-level customer service and hospitality to clients: including in-person, over the phone, and social media.
• Assist in daily studio tasks and projects, including sanitizing, cleaning, and general maintenance.
• Demonstrate product knowledge, assist with re-stocking products, and be able to assist clients with product sales and rebooking sessions.
• Maintain a positive attitude and take initiative.
• Provide support to the team to ensure a successful check-in and check-out process.
• Work as a cohesive team with all team members to ensure efficiency and camaraderie.
• Maintain and troubleshoot spa equipment.
• Maintain the distinct Tox aesthetic, appearance, atmosphere, and culture.

What's Required

• Must have the ability to prioritize and multi-task within a fast-paced environment.
• Must have 2-3 years of experience working as a Front Desk Receptionist in a spa (massage/facial) or similar environment.
• MUST be comfortable with taking client temperatures and distributing health questionnaires.
• Must be willing to initiate tasks and perform duties without direction.
• Must have excellent communication skills and be able to work with a wide range of personalities.
• Punctuality is a must.
• Always maintain a polished and professional appearance.
• Must have outstanding customer service and problem-solving skills.
• Must have a positive, can-do attitude.
• Must have friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY, AND SOME EARLY MORNING/LATE EVENING WEEKDAY AVAILABILITY.

Positions Available

• Full Time
• Competitive Hourly Wage
• Product Commission
• Friends & Family Discount on Services
• 50% Product + Services Discount

WANT TO JOIN TEAM TOX?

We are looking for passionate, talented, career-oriented, motivated, and reliable candidates only, ready to grow careers through in-store initiatives, events, press, and off-site opportunities. The Tox provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Please email us with your resume, Instagram handle, and a short statement about yourself and why you're a good fit for the Tox team.

Seniority level

Entry level

Employment type

Part-time

Job function

Administrative