Medical Receptionist

EMERALD IV THERAPY LLC; Wright (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employer-paid health plan

Disability and life insurance

PTO: 5 days

401k with company match

Dental & Vision through Cigna

Job summary

Emerald Coast Infectious Diseases / America Medical group is seeking a medical receptionist in Fort Walton Beach to be the first point of contact for patients. You will manage scheduling, verify insurance, and maintain EMR records with privacy and accuracy.

The role demands compassionate patient service, organization, and teamwork with clinicians and billing staff to ensure smooth daily operations.

Qualifications

• Background check is required.
• Experience in a healthcare setting preferred.
• Ability to greet patients professionally and manage scheduling.

Responsibilities

• Greet patients and visitors in a professional manner.
• Answer phone calls and respond to inquiries.
• Check in/out patients for appointments and collect co-pays.
• Verify insurance information and maintain EMR records.
• Schedule and register patients; coordinate referrals and follow-ups.

Skills

Customer service

HIPAA compliance

Organized

Detail-oriented

Communication skills

Education

HS Diploma or Equivalent

Tools

EMR systems

Microsoft Office

Job description

Emerald Coast Infectious Diseases / America Medical group is growing again! We are looking for an additional medical receptionist for our busy Infectious Diseases office located in Fort Walton Beach .The Medical Receptionist serves as the first point of contact for patients and visitors in the practice. This role is responsible for providing exceptional customer service, managing patient scheduling, maintaining accurate medical records, verifying insurance information, and supporting the clinical team to ensure efficient daily operations. The ideal candidate is organized, compassionate, detail-oriented, and experienced in a healthcare setting.Key ResponsibilitiesPatient Reception & Customer ServiceGreet patients, visitors, and vendors in a professional and courteous manner.Answer incoming phone calls and respond to patient inquiries.Check patients in and out for appointments.Maintain patient confidentiality in accordance with HIPAA regulations.Provide patients with forms, instructions, and educational materials as needed.Scheduling & RegistrationSchedule, reschedule, and confirm patient appointments.Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.Register new patients and update demographic and insurance information.Manage appointment reminders and patient communication.Insurance & Administrative SupportVerify insurance eligibility and benefits prior to appointments.Obtain prior authorizations and referrals when required.Collect co-pays, deductibles, and outstanding balances.Process patient paperwork, disability forms, and medical records requests.Scan, file, and maintain accurate electronic medical records (EMR).Medical Records & DocumentationMaintain accurate patient information within the EMR system.Ensure all required documentation is completed before patient visits.Assist providers and clinical staff with administrative tasks as assigned.Monitor provider schedules to optimize patient flow and clinic efficiency.Team CollaborationWork closely with physicians, nurse practitioners, nurses, medical assistants, and billing staff.Assist in resolving patient concerns and scheduling conflicts.Support clinic operations to maintain a positive patient experience.QualificationsQualifications:Able to pass a background checkHS Diploma or EquivalentPreferred:Knowledge of medical terminologyExperience with Electronic Medical Record (EHR) systems and Microsoft office applicationsIn return for your commitment and hard work, we are willing to offer:$16-$18hr DOEFor Full time Employees after 90 days:Medical, Dental & Vision through CIGNAMedical Plan 100% employer paid for EmployeesDisability and life insurance options available5 days PTOAfter 1 Year:10 days PTO401k with company Match