Medical Receptionist

Family Medical Center; Walla Walla (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Employer-paid health insurance

Profit sharing

403(b) retirement plan

PTO

8 paid holidays

Job summary

Family Medical Center in Walla Walla, WA is seeking a Medical Receptionist for part-time hours. You will be the welcoming first contact, handling calls, greeting patients, and assisting with data entry and scheduling in a busy clinic.

The role requires data accuracy, patient support, and proficient bilingual communication. The position offers 100% employer-paid health insurance, paid holidays, and opportunities for growth within a network of clinics.

Qualifications

• High School Diploma or GED required.
• One year's experience as a Receptionist in a clinic preferred.
• Bilingual (English/Spanish) speaking skills required at a level 9.

Responsibilities

• Answer the phone, transfer calls, and take messages for the clinic.
• Greet patients and maintain logs; notify appropriate person of arrival; provide translation as needed.
• Register new patients and update data in the computer; maintain patient charts.

Skills

Bilingual English/Spanish

Customer service

Phone etiquette

Education

High School Diploma or GED

Job description

Position Title: Medical Receptionist

City: Walla Walla

State/Territory: US-WA

Employment Duration: Part time

Offer Relocation: No

Excempt Status: Non-exempt

ID: 17456

Description:

Join our team as a Medical Receptionist at Family Medical Center in Walla Walla, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 24 hours per week
• $18.45-$22.60/hour DOE
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer‑paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answer the phone, transfer calls, and take messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensure accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no‑shows and cancellations. Adjusts and updates the schedule for cancellations, new patients, and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assist patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end‑of‑day reports
• Review cash box receipts and reconcile the cash box daily
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions???