Medical Receptionist

Toppenish Medical-Dental Clinic; Toppenish (WA); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance (employer-paid)

Profit sharing

403(b) retirement plan

Generous PTO and holidays

Bilingual differential compensation

Descrizione del lavoro

Toppenish Medical-Dental Clinic in Toppenish, WA is hiring a Medical Receptionist to join our front desk team. You will greet patients, schedule appointments, verify insurance, and maintain accurate patient records in a fast-paced clinic environment.

The role requires a High School Diploma or GED and preferably one year of clinic receptionist experience. Bilingual English/Spanish is required at level 9, with compensation reflecting bilingual differential.

Competenze

• High School Diploma or GED required
• One year's experience as a Receptionist in a clinic preferred
• Bilingual English/Spanish required at level 9
• Ability to prioritize tasks with frequent interruptions
• Professional interaction with patients, providers and staff
• Basic familiarity with medical terminology and healthcare billing

Mansioni

• Answers the phone, transfers calls, and takes messages for the clinic
• Greet patients and maintain logs; provide translation as needed
• Ensure complete data collection and register new patients
• Schedule appointments and update schedules as needed
• Verify insurance eligibility and explain plans to patients
• Respond to patient questions in person, by phone, and online
• Post patient encounters and assist with end-of-day reporting
• Review cash receipts and reconcile daily cash box
• Perform other duties as assigned

Conoscenze

Bilingual English/Spanish

Receptionist experience

Customer service

Data entry

Professional communication

Microsoft Office

Formazione

High School Diploma or GED

Strumenti

Microsoft Outlook

Word

Excel

Descrizione del lavoro

Position Title: Medical Receptionist

City: Toppenish

State/Territory: US-WA

Employment Duration: Full time

Offer Relocation: No

Excempt Status: Non-exempt

ID: 17377

Description:

Join our team as a Medical Receptionist at the Toppenish Medical-Dental Clinic in Toppenish, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 32 hours per week
• $17.57-$21.52/hour DOE
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answers the phone, transfers calls, and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no‑shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end‑of‑day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

Equal employment opportunity, including veterans and individuals with disabilities.