Medical Receptionist

South County Health; Wakefield (RI); On-site; USD 27,000 - 34,000; Full time

Job summary

South County Health is seeking a front desk/phone triage specialist to answer, triage, and forward calls. You will greet patients, verify demographic and insurance information, and collect co-payments in a patient-centered environment.

You will also collect encounter forms, schedule follow-up appointments, and assist in scheduling surgeries as ordered by physicians, including obtaining pre-authorizations as necessary. This role supports smooth patient flow and accurate record keeping.

Qualifications

• High School Graduate or equivalent with medical terminology preferred.

Responsibilities

• Answer, triage and forward telephone calls to the appropriate individuals.
• Greet patients and verify demographic and insurance information.
• Collect co-payments and encounter forms.
• Schedule follow-up appointments and surgeries as ordered by physicians.
• Obtain pre-authorizations when necessary.

Skills

Medical terminology

Education

High School Diploma or equivalent

Job description

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide—to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high-quality, patient-centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work-life balance.

Job Summary

Answer, triage and forward telephone calls to the appropriate individuals. Greet patients, obtain and/or verify patient demographic and insurance information and collect co-payments. Collect all encounter forms and payments, and schedule follow-up appointments as necessary. Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary.

Minimum Qualifications

High School Graduate or equivalent with medical terminology preferred.

Pay Range: $19.92 to $24.40