Medical Receptionist

South County Hospital; Wakefield (RI); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k / 403b

Job summary

South County Health in Rhode Island is seeking a patient access associate to answer, triage and forward telephone calls, greet patients, and collect demographic and insurance information. The role supports efficient patient processing and accurate data capture at point of contact.

You will schedule follow-ups, assist with scheduling surgeries, obtain pre-authorizations, and process payments while providing friendly service to patients and families in a community hospital setting.

Qualifications

• High School Graduate or equivalent with medical terminology preferred.

Responsibilities

• Answer, triage and forward telephone calls to the appropriate individuals.
• Greet patients, obtain and/or verify patient demographic and insurance information and collect co-payments.
• Collect all encounter forms and payments, and schedule follow-up appointments as necessary.
• Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary.

Skills

Medical terminology

Education

High School Diploma or equivalent

Job description

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high-quality, patient-centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work-life balance.

Job Summary:

Answer, triage and forward telephone calls to the appropriate individuals. Greet patients, obtain and/or verify patient demographic and insurance information and collect co-payments. Collect all encounter forms and payments, and schedule follow-up appointments as necessary. Schedule surgeries as ordered by the physicians and obtain pre-authorizations as necessary.

Minimum Qualifications:

High School Graduate or equivalent with medical terminology preferred.

Pay Range:

$19.92 to $24.40

South County Health is an Equal Opportunity Employer.