Patient Registration Representative

South County Hospital; Wakefield (RI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Tuition reimbursement

403b

PTO

Professional development

Work-life balance

Job summary

South County Health in Wakefield, Rhode Island seeks a detail-oriented representative to gather and verify confidential health and financial information to secure insurer payments. You will enter new patient data, verify records are current, and confirm the completeness of the electronic health record (EHR).

Collecting coinsurances upfront, you will apply, adjust, and reconcile daily cash reports. Ideal candidates have strong customer service skills, PC proficiency, and experience with

Qualifications

• Excellent customer service skills and professional attitude.
• Knowledge of PC and fast/accurate typing.
• Knowledge of medical terminology preferred.
• Third-party insurance experience required.
• Ability to apply critical thinking to patient and hospital issues.
• Maintains professional appearance and conduct.
• High school graduate or equivalent required.

Responsibilities

• Gathers and verifies confidential health and financial information to assure payment from insurers.
• Enters new patient data and verifies current records are up-to-date; confirms EHR completeness.
• Collects coinsurances upfront and reconciles daily cash reports.
• Representatives may be assigned to work at all South County locations.

Skills

Customer service

Typing skills

Computer skills

Medical terminology

Third-party insurance experience

Critical thinking

Professionalism

Education

High school diploma

Job description

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high‑quality, patient‑centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work‑life balance.

Position Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up‑to‑date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of‑service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high‑quality, patient‑centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work‑life balance.

Position Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up‑to‑date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of‑service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.

Pay Range:

$19.92 to $24.40

South County Health is an Equal Opportunity Employer.