Medical Receptionist

Spine Medicine and Surgery of Long Island; Town of Islip (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare practice in Long Island seeks a Medical Receptionist to enhance patient experience across multiple locations. This full-time role requires excellent communication skills, strong organizational abilities, and proficiency in handling patient intake and administrative tasks. Join a supportive team dedicated to providing exceptional spinal care in a collaborative work environment.

Benefits

Health benefits

Team-oriented culture

Qualifications

• Prior experience in high-volume customer service preferred.
• Bilingual skills required or preferred depending on location.

Responsibilities

• Greet and welcome patients with a positive demeanor.
• Coordinate patient intake and appointments.
• Accurately enter and update patient information in the EHR system.

Skills

Communication

Organizational Skills

Customer Service

Computer Proficiency

Education

High School Diploma or GED

Job description

Medical Receptionist – Full-Time

Spine Medicine and Surgery of Long Island

Locations: Ronkonkoma (3 days/week) & Garden City (2 days/week)

Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team.

Position Overview:

The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team.

Key Responsibilities:

• Greet and welcome patients with a positive and professional demeanor
• Coordinate and organize patient intake and appointments
• Accurately enter and update patient information in the electronic health record (EHR) system
• Assist patients with completing necessary paperwork
• Scan, file, and maintain medical records
• Answer and direct incoming calls promptly and courteously
• Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department
• Process co-payments and handle cash transactions responsibly
• Deliver exceptional customer service to all patients
• Communicate any patient concerns, delays, or special requests to the physician and clinical team
  
  

Qualifications:

• High School Diploma or GED required
• Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred
• Excellent communication skills (verbal and written)
• Friendly, patient-focused, and team-oriented attitude
• Detail-oriented with strong organizational skills
• Proficiency in computer systems and keyboarding (approximately 55 wpm)
• Bilingual skills are required or preferred depending on office location
• Must be adaptable and able to thrive in a dynamic, fast-paced environment
• Comfortable interacting with physicians, patients, and team members
• Willingness to be trained on our cloud-based EHR system
  
  

Physical Requirements:

• Ability to sit and stand for extended periods
• Frequent use of computers and standard office equipment
  
  

Job Details:

• Hours: 9:00 AM – 5:00 PM (30–39 hours/week)
• Remote Work: Not available
• Benefits: Eligibility after a waiting period may apply
  
  

Our Workplace Culture:

• Detail-Oriented: Focused on quality and precision
• Outcome-Driven: High-performance and results-focused
• People-Centered: Supportive and fairness-driven
• Team-Oriented: Collaborative and cooperative environment
  
  

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