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Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25

Carenet Health

San Antonio (TX)

Remote

Full time

3 days ago
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Job summary

Carenet Health is seeking a Remote Medical Receptionist - Bilingual to join their team. This role involves high-volume inbound calls, scheduling, and coordinating patient interactions while providing exceptional customer service. Ideal candidates should have healthcare experience, strong communication skills, and be bilingual in English and Spanish.

Benefits

Health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and holidays
Career development opportunities

Qualifications

  • Bilingual in English and Spanish required.
  • Experience with EMR and scheduling appointments.
  • Strong computer skills and data entry experience needed.

Responsibilities

  • Answer a high volume of inbound calls and provide exceptional customer service.
  • Schedule appointments and coordinate front office patient tasks.
  • Communicate clearly with patients and manage insurance verifications.

Skills

Communication Skills
Empathy
Customer Service

Education

High School Diploma or GED

Tools

Electronic Medical Record (EMR)
Microsoft Outlook
Microsoft Word

Job description

Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25

Join to apply for the Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25 role at Carenet Health

Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25

22 hours ago Be among the first 25 applicants

Join to apply for the Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25 role at Carenet Health

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing:

  • You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
  • You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
  • Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
  • Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
  • Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation
  • Contact health plans and verifies patient insurance information
  • You will be making a difference in someone’s life

How To Thrive When Working At Home

  • Safety
    • Choose a consistent work area/office
    • Make your area physically safe
    • Stay organized
    • Personalize your desk!
  • Security
    • Privacy matters
    • Keep it quiet - remember, we are dealing with patients!
    • Protect your computer
  • Support
    • Communicate
    • We coach and focus on your performance
    • Quality matters
  • Success
    • Get ready for work!
    • Prepare yourself mentally
    • Use your resources
    • On your break, get outside once in a while
Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.

Qualifications

We want you to be successful, so these are some of the qualifications required:

  • High School Diploma or General Education Degree (GED) required
  • Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)
  • Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
  • Experience with Microsoft Outlook (email) and Word
  • Excellent oral and written communication skills
  • Excellent demonstration of caring, empathy, and compassion
  • Bilingual in English and Spanish
  • Able to provide 2 monitors at least 22 inch with HDMI and Display ports

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Bilingual Medical Receptionist role is $15.50 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Req: 4758

#INDBILINGUAL

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Hospitals and Health Care

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