Remote Medical Support Assistant (Medical Receptionist)

Lensa; Durham (NC); Remote; USD 30,000 - 45,000; Full time

Job summary

Lensa seeks a Remote Medical Support Assistant to join Ansible Government Solutions, supporting the Durham VA Medical Center. Candidates will manage patient appointments and provide reception support in a dynamic healthcare environment, requiring clerical experience and practical skills in medical terminology.

Qualifications

• Six months of clerical, office, or customer service experience.
• Ability to type 40-50 wpm with minimal errors.
• Familiarity with medical and hospital terminology.

Responsibilities

• Schedule and manage patient appointments.
• Provide general reception support.
• Scan insurance cards and maintain secure information.

Skills

Communication

Customer Service

Technical Proficiency

Education

One year of education above high school

Job description

Remote Medical Support Assistant (Medical Receptionist)

Join to apply for the Remote Medical Support Assistant (Medical Receptionist) role at Lensa

Remote Medical Support Assistant (Medical Receptionist)

Join to apply for the Remote Medical Support Assistant (Medical Receptionist) role at Lensa

Lensa is the leading career site for job seekers at every stage of their career. Our client, Ansible Government Solutions, is seeking professionals. Apply via Lensa today!

Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
  
  

Qualifications

• Citizen of the United States of America.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
• Heavy phone and computer usage, often simultaneously.
• Familiarity with medical terminology, hospital terminology and/or clinics.
• Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
• Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
• Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
• One year of education above high school or one to two years of related job experience.
• Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
• Ability to pass a required level of security clearance (NACI-level background check).
• No sponsorship available
  
  

All Candidates Must Be Able To

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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Remote Medical Support Assistant (Medical Receptionist)

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